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--- Slack – Terms (Before) +++ Slack – Terms (After) @@ -1 +1 @@ -Skip to main contentFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSearchSign inTalk to salesGet startedGet startedBackFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSign inTalk to salesDownload SlackClose NavigationClose NavigationMain Services AgreementLegal navigationAdditional Terms PagesClose Legal NavigationGetting startedOverviewTermsTermsMain Services AgreementUser Terms of ServiceSlack Supplemental TermsAPI Terms of ServiceSlack Marketplace AgreementSlack Partner Program Terms & ConditionsSlack Developer Program AgreementSlack Brand Terms of ServicePoliciesPoliciesAcceptable Use PolicySlack SubprocessorsSlack AffiliatesDMCA PolicyMulti-year Accessibility PlanSecuritySecuritySecurity PracticesReport a VulnerabilitySlack CommunitySlack CommunitySlack Community Forum Terms of ServiceArchivesArchivesTerms & Policy ArchivesLast Updated: April 25, 2023The Main Services Agreement and the Slack Supplemental Terms (together, the "Slack Terms”) describe your rights and responsibilities when using our online workplace productivity tools and platform (the “Services”).If you are “Customer”, the Slack Terms govern your access to and use of our Services. If you are being invited to a workspace set up by Customer, the User Terms of Service (the “User Terms”) govern your access to and use of the Services.Please read the Slack Terms carefully because they are a binding agreement between you and us. The Main Services Agreement is available at the following Salesforce link, as Slack is a Salesforce company:Main Services AgreementHere’s a link to the Slack Supplemental Terms:Slack Supplemental TermsLinks to other helpful resources are below, which offer clarifications on Slack’s product functionality, policies, and practices.Additional ResourcesGuide to Slack Data ExportsSlack’s Privacy Policy Slack’s User Terms of Service“Slack’s Approach to Security” whitepaper [PDF]Slack’s Security PageSlack Trust and ComplianceWho is the Customer?Processing InstructionsDowngrade for Non-PaymentPrivacy principles: search, learning, and intelligenceescTry Slack with your team for freeGet startedChange RegionSelecting a different region will change the language and content of slack.com.AmericasLatinoamérica (español)Brasil (português)United States (English)EuropeDeutschland (Deutsch)España (español)France (français)Italia (italiano)United Kingdom (English)Asia Pacific简体中文繁體中文India (English)日本 (日本語)대한민국 (한국어)Change RegionProductProductWatch DemoPricingPaid vs. FreeAccessibilityFeatured ReleasesChangelogStatusWhy Slack?Why Slack?Slack vs. EmailEnterpriseSmall BusinessProductivityTask ManagementScaleTrustFeaturesFeaturesChannelsSlack ConnectWorkflow BuilderMessagingHuddlesCanvasListsClipsApps & IntegrationsFile SharingSlack AIAgentforceEnterprise SearchSecurityEnterprise Key ManagementSlack AtlasSee all featuresSolutionsSolutionsEngineeringITCustomer ServiceSalesProject ManagementMarketingSecurityManufacturing, Auto & EnergyTechnologyMediaFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesSee all solutionsResourcesResourcesHelp CenterWhat’s NewResources LibrarySlack BlogCommunityCustomer StoriesEventsDevelopersPartnersPartner OffersSlack MarketplaceSlack CertifiedRun Effective MeetingsCollaborate ExternallyManage Projects EfficientlyCompanyCompanyAbout UsNewsMedia KitBrand CenterCareersSwag StoreEngineering BlogDesign BlogContact UsDownload SlackPrivacyTermsCookie PreferencesYour Privacy Choices©2025 Slack Technologies, LLC, a Salesforce company. All rights reserved. Various trademarks held by their respective owners. +Skip to main contentFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSearchSign inGet a demoGet startedGet startedBackFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSign inGet a demoDownload SlackClose NavigationClose NavigationMain Services AgreementLegal navigationAdditional Terms PagesClose Legal NavigationGetting startedOverviewTermsTermsMain Services AgreementUser Terms of ServiceSlack Supplemental TermsAPI Terms of ServiceSlack Marketplace AgreementSlack Partner Program Terms & ConditionsSlack Developer Program AgreementSlack Brand Terms of ServicePoliciesPoliciesAcceptable Use PolicySlack SubprocessorsSlack AffiliatesDMCA PolicyMulti-year Accessibility PlanSecuritySecuritySecurity PracticesReport a VulnerabilitySlack CommunitySlack CommunitySlack Community Forum Terms of ServiceArchivesArchivesTerms & Policy ArchivesLast Updated: April 25, 2023The Main Services Agreement and the Slack Supplemental Terms (together, the "Slack Terms”) describe your rights and responsibilities when using our online workplace productivity tools and platform (the “Services”).If you are “Customer”, the Slack Terms govern your access to and use of our Services. If you are being invited to a workspace set up by Customer, the User Terms of Service (the “User Terms”) govern your access to and use of the Services.Please read the Slack Terms carefully because they are a binding agreement between you and us. The Main Services Agreement is available at the following Salesforce link, as Slack is a Salesforce company:Main Services AgreementHere’s a link to the Slack Supplemental Terms:Slack Supplemental TermsLinks to other helpful resources are below, which offer clarifications on Slack’s product functionality, policies, and practices.Additional ResourcesGuide to Slack Data ExportsSlack’s Privacy Policy Slack’s User Terms of Service“Slack’s Approach to Security” whitepaper [PDF]Slack’s Security PageSlack Trust and ComplianceWho is the Customer?Processing InstructionsDowngrade for Non-PaymentPrivacy principles: search, learning, and intelligenceescTry Slack with your team for freeGet startedChange RegionSelecting a different region will change the language and content of slack.com.AmericasLatinoamérica (español)Brasil (português)United States (English)EuropeDeutschland (Deutsch)España (español)France (français)Italia (italiano)United Kingdom (English)Asia Pacific简体中文繁體中文India (English)日本 (日本語)대한민국 (한국어)Change RegionProductProductWatch DemoPricingPaid vs. FreeAccessibilityFeatured ReleasesChangelogStatusWhy Slack?Why Slack?Slack vs. EmailEnterpriseSmall BusinessProductivityTask ManagementScaleTrustFeaturesFeaturesChannelsSlack ConnectWorkflow BuilderMessagingHuddlesCanvasListsClipsApps & IntegrationsFile SharingSlack AIAgentforceEnterprise SearchSecurityEnterprise Key ManagementSlack AtlasSee all featuresSolutionsSolutionsEngineeringITCustomer ServiceSalesProject ManagementMarketingSecurityManufacturing, Auto & EnergyTechnologyMediaFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesSee all solutionsResourcesResourcesHelp CenterWhat’s NewResources LibrarySlack BlogCommunityCustomer StoriesEventsDevelopersPartnersPartner OffersSlack MarketplaceSlack CertifiedRun Effective MeetingsCollaborate ExternallyManage Projects EfficientlyCompanyCompanyAbout UsNewsMedia KitBrand CenterCareersSwag StoreEngineering BlogDesign BlogContact UsDownload SlackPrivacyTermsCookie PreferencesYour Privacy Choices©2025 Slack Technologies, LLC, a Salesforce company. All rights reserved. Various trademarks held by their respective owners.

--- Slack – Terms (Before) +++ Slack – Terms (After) @@ -1 +1 @@ -Skip to main contentFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSearchSign inGet a demoGet startedGet startedBackFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSign inGet a demoDownload SlackClose NavigationClose NavigationMain Services AgreementLegal navigationAdditional Terms PagesClose Legal NavigationGetting startedOverviewTermsTermsMain Services AgreementUser Terms of ServiceSlack Supplemental TermsAPI Terms of ServiceSlack Marketplace AgreementSlack Partner Program Terms & ConditionsSlack Developer Program AgreementSlack Brand Terms of ServicePoliciesPoliciesAcceptable Use PolicySlack SubprocessorsSlack AffiliatesDMCA PolicyMulti-year Accessibility PlanSecuritySecuritySecurity PracticesReport a VulnerabilitySlack CommunitySlack CommunitySlack Community Forum Terms of ServiceArchivesArchivesTerms & Policy ArchivesLast Updated: April 25, 2023The Main Services Agreement and the Slack Supplemental Terms (together, the "Slack Terms”) describe your rights and responsibilities when using our online workplace productivity tools and platform (the “Services”).If you are “Customer”, the Slack Terms govern your access to and use of our Services. If you are being invited to a workspace set up by Customer, the User Terms of Service (the “User Terms”) govern your access to and use of the Services.Please read the Slack Terms carefully because they are a binding agreement between you and us. The Main Services Agreement is available at the following Salesforce link, as Slack is a Salesforce company:Main Services AgreementHere’s a link to the Slack Supplemental Terms:Slack Supplemental TermsLinks to other helpful resources are below, which offer clarifications on Slack’s product functionality, policies, and practices.Additional ResourcesGuide to Slack Data ExportsSlack’s Privacy Policy Slack’s User Terms of Service“Slack’s Approach to Security” whitepaper [PDF]Slack’s Security PageSlack Trust and ComplianceWho is the Customer?Processing InstructionsDowngrade for Non-PaymentPrivacy principles: search, learning, and intelligenceescTry Slack with your team for freeGet startedChange RegionSelecting a different region will change the language and content of slack.com.AmericasLatinoamérica (español)Brasil (português)United States (English)EuropeDeutschland (Deutsch)España (español)France (français)Italia (italiano)United Kingdom (English)Asia Pacific简体中文繁體中文India (English)日本 (日本語)대한민국 (한국어)Change RegionProductProductWatch DemoPricingPaid vs. FreeAccessibilityFeatured ReleasesChangelogStatusWhy Slack?Why Slack?Slack vs. EmailEnterpriseSmall BusinessProductivityTask ManagementScaleTrustFeaturesFeaturesChannelsSlack ConnectWorkflow BuilderMessagingHuddlesCanvasListsClipsApps & IntegrationsFile SharingSlack AIAgentforceEnterprise SearchSecurityEnterprise Key ManagementSlack AtlasSee all featuresSolutionsSolutionsEngineeringITCustomer ServiceSalesProject ManagementMarketingSecurityManufacturing, Auto & EnergyTechnologyMediaFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesSee all solutionsResourcesResourcesHelp CenterWhat’s NewResources LibrarySlack BlogCommunityCustomer StoriesEventsDevelopersPartnersPartner OffersSlack MarketplaceSlack CertifiedRun Effective MeetingsCollaborate ExternallyManage Projects EfficientlyCompanyCompanyAbout UsNewsMedia KitBrand CenterCareersSwag StoreEngineering BlogDesign BlogContact UsDownload SlackPrivacyTermsCookie PreferencesYour Privacy Choices©2025 Slack Technologies, LLC, a Salesforce company. All rights reserved. Various trademarks held by their respective owners. +Skip to main contentFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSearchSign inTalk to salesGet startedGet startedBackFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSign inTalk to salesDownload SlackClose NavigationClose NavigationMain Services AgreementLegal navigationAdditional Terms PagesClose Legal NavigationGetting startedOverviewTermsTermsMain Services AgreementUser Terms of ServiceSlack Supplemental TermsAPI Terms of ServiceSlack Marketplace AgreementSlack Partner Program Terms & ConditionsSlack Developer Program AgreementSlack Brand Terms of ServicePoliciesPoliciesAcceptable Use PolicySlack SubprocessorsSlack AffiliatesDMCA PolicyMulti-year Accessibility PlanSecuritySecuritySecurity PracticesReport a VulnerabilitySlack CommunitySlack CommunitySlack Community Forum Terms of ServiceArchivesArchivesTerms & Policy ArchivesLast Updated: April 25, 2023The Main Services Agreement and the Slack Supplemental Terms (together, the "Slack Terms”) describe your rights and responsibilities when using our online workplace productivity tools and platform (the “Services”).If you are “Customer”, the Slack Terms govern your access to and use of our Services. If you are being invited to a workspace set up by Customer, the User Terms of Service (the “User Terms”) govern your access to and use of the Services.Please read the Slack Terms carefully because they are a binding agreement between you and us. The Main Services Agreement is available at the following Salesforce link, as Slack is a Salesforce company:Main Services AgreementHere’s a link to the Slack Supplemental Terms:Slack Supplemental TermsLinks to other helpful resources are below, which offer clarifications on Slack’s product functionality, policies, and practices.Additional ResourcesGuide to Slack Data ExportsSlack’s Privacy Policy Slack’s User Terms of Service“Slack’s Approach to Security” whitepaper [PDF]Slack’s Security PageSlack Trust and ComplianceWho is the Customer?Processing InstructionsDowngrade for Non-PaymentPrivacy principles: search, learning, and intelligenceescTry Slack with your team for freeGet startedChange RegionSelecting a different region will change the language and content of slack.com.AmericasLatinoamérica (español)Brasil (português)United States (English)EuropeDeutschland (Deutsch)España (español)France (français)Italia (italiano)United Kingdom (English)Asia Pacific简体中文繁體中文India (English)日本 (日本語)대한민국 (한국어)Change RegionProductProductWatch DemoPricingPaid vs. FreeAccessibilityFeatured ReleasesChangelogStatusWhy Slack?Why Slack?Slack vs. EmailEnterpriseSmall BusinessProductivityTask ManagementScaleTrustFeaturesFeaturesChannelsSlack ConnectWorkflow BuilderMessagingHuddlesCanvasListsClipsApps & IntegrationsFile SharingSlack AIAgentforceEnterprise SearchSecurityEnterprise Key ManagementSlack AtlasSee all featuresSolutionsSolutionsEngineeringITCustomer ServiceSalesProject ManagementMarketingSecurityManufacturing, Auto & EnergyTechnologyMediaFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesSee all solutionsResourcesResourcesHelp CenterWhat’s NewResources LibrarySlack BlogCommunityCustomer StoriesEventsDevelopersPartnersPartner OffersSlack MarketplaceSlack CertifiedRun Effective MeetingsCollaborate ExternallyManage Projects EfficientlyCompanyCompanyAbout UsNewsMedia KitBrand CenterCareersSwag StoreEngineering BlogDesign BlogContact UsDownload SlackPrivacyTermsCookie PreferencesYour Privacy Choices©2025 Slack Technologies, LLC, a Salesforce company. All rights reserved. Various trademarks held by their respective owners.

--- Intercom – Pricing (Before) +++ Intercom – Pricing (After) @@ -1 +1 @@ -blankblankblankblankblank AllIntercom SuiteOne platform with Fin AI Agent and a complete HelpdeskFinThe highest performing AI Agent in customer serviceHelpdeskThe next-gen Helpdesk designed for efficiencyHomeProductHelpdeskHelpdesk OverviewThe next-gen Helpdesk designed for efficiencyInboxMaximize productivity with an AI-enhanced inbox.CopilotMake every agent an instant AI-powered expert.TicketsOptimized to resolve complex issues efficiently.OmnichannelTalk to customers on phone, email, and live-chat.Help CenterHelp customers find accurate answers themselves.Apps & IntegrationsOver 450 apps to acquire, engage and retain more customers.ReportingPerformance-boosting AI optimization tools.Knowledge HubCentralize your content for AI and human support.OutboundSupport for customers, before they need it.FinFin OverviewThe #1 AI Agent for customer service. Resolves 59% of queries.CapabilitiesResolves complex queries with high quality answers on any platform.ChannelsFin delivers unrivaled performance across every channel.AI EnginePatented AI architecture for control, scale, and security.CustomersResourcesEvaluateWhy Choose Intercom?Six reasons to choose Intercom.Safety & SecurityThe highest standards for safety and security.ROI CalculatorEstimate the impact of Fin and Intercom on your support costs.LearnEventsSign up to hear from industry experts.Intercom BlogCustomer service news and insights.AcademyTake a deep dive course on Intercom.AI Agent BlueprintA strategic map for launching and scaling AI in customer serviceSupportChangesConnect Fin with your tools for seamless automation and support.Help CenterHelp customers find accurate answers themselves.Developer HubIntegrate with, or build on Intercom.Intercom CommunityFind expert answers and inspiration.PricingContact salesSign inView demoStart free trialHomeProductCustomersResourcesPricingContact salesSign inView demoStart free trialIntercom customer service suiteGet the #1 AI Agent and next-gen Helpdesk on one seamless platform.Billed annuallyBilled monthlyEssential planIncludes Fin AI AgentThe customer support plan for individuals, startups, and small businesses.$0.99per Fin resolution$29per seat/mo, billed annuallyFree 14 day trialKey features includeFin AI Agent • $0.99 per resolutionMessengerShared Inbox and Ticketing systemPre-built reportsPublic Help CenterAdvanced planIncludes Fin AI AgentPowerful automation tools and AI features for growing support teams.$0.99per Fin resolution$85per seat/mo, billed annuallyFree 14 day trialGet a demoEvery Essential feature, plusMultiple team InboxesWorkflows automation builderRound robin assignmentPrivate and multilingual Help CenterIncludes 20 free Lite seatsExpert planIncludes Fin AI AgentCollaboration, security, and multibrand features for large support teams.$0.99per Fin resolution$132per seat/mo, billed annuallyFree 14 day trialGet a demoEvery Advanced feature, plusSSO & identity managementHIPAA supportService level agreements (SLAs)Multibrand Messenger / Help CenterIncludes 50 free Lite seatsAlready have a helpdesk?Fin AI AgentUse Fin with your current helpdesk including Zendesk, Salesforce, and more. Learn more$0.99per Fin resolution50 resolutions per month minimumFree 14 day trialGet a demoFeatures includeSet up in under an hour on your current helpdeskAnswers email, live chat, phone and moreCustomizable tone & answer lengthTakes action on external systemsHands off to agents in preferred InboxFin Million Dollar GuaranteeAll plans include free, unlimited live-chat, support email, in-app chats, banners, and tooltips.Pay-as-you-go for email campaigns, SMS, WhatsApp, and Phone.View all featuresView channels pricingAdd-onsIncluded in your free trial. Add or remove anytime. Proactive Support PlusAdvanced in-app and outbound support features including Posts, Checklists, Product Tours, Surveys, and Series campaign builder.$99/moIncludes 500 Messages Sent/moLearn moreCopilotIncrease agent efficiency with a personal AI assistant in the inbox. Free to use in 10 Copilot and 10 AI Auto-translation conversations per agent/mo.$29per agent/mo, billed annuallyUnlimited usageLearn moreGet an instant estimate based on your support needsFind the right plan for your teamGet an estimated cost for Intercom’s AI-first customer service platform—based on your team size, expected Fin resolutions, and more.Calculate costsSee how much Fin could save youEstimate how much time and money Fin could save your team—based on your current and future support volume.Calculate savingsStartups get 90% off Intercom + 1 year of Fin freeGet a direct line to your customers with best-in-class support.Apply nowThousands of businesses have already seen transformational results SynthesiaWithin six months, Fin had resolved over 6,000 conversations, saved the team over 1,300 hours and pushed self-serve support rates as high as 87%.Sharesies70%Resolution rate with FinRuby PictonInvestor Care LeadRobinThe numbers speak for themselves. We’re seeing a 50% resolution rate with Fin, which is pretty amazing!Ben PeakDirector, Technical SupportDental Intelligence97%Fin CSAT ScoreSam MillerCustomer Support Operations ManagerLinktreeWithin six days, Fin is successfully resolving 42% of conversations. It’s truly surpassed my expectations.Dane BurgessCustomer Support DirectorCulture Amp95%Global CSAT ScoreJared EllisGlobal Director for Product SupportYour questions, answeredHow does Intercom pricing work?Pricing depends on whether you’re purchasing our customer service platform with Fin AI Agent, or Fin with your current helpdesk including (Zendesk, Salesforce, and more). Pricing for Fin AI Agent on Intercom: Resolution-based pricing: You’ll only pay $0.99 per resolution. You'll need at least one seat from one of our three plans (Essential, Advanced or Expert) to start using Fin on Intercom. Pricing for Intercom's customer service platform: When purchasing Intercom’s customer service platform, you’ll choose from three plans: Essential, Advanced, or Expert. The plan you choose determines your seat price. You’ll then be charged based on the number of teammates who require Full seats. Full seats provide complete access to all features in your plan and are charged per teammate. You can learn more about Seat types here. All our plans include access to: Fin AI Agent: $0.99 per resolution—pay only for resolved customer conversations. Messaging channels: Usage-based pricing for SMS, phone, product tours, and more. Learn more here. Pricing for Fin on Zendesk or Salesforce Resolution-based pricing: You’ll only pay $0.99 per resolution. No extra fees: There are no additional costs—no integration fees, setup fees, or platform charges.How does pricing for Fin for Zendesk or Fin for Salesforce work?We have adopted a simple model to strike a balance between affordability and sustainability: $0.99 per Fin resolution. 50 resolutions per month minimum. Unlimited teammates – No additional seat costs. There are no additional costs, such as integration fees, setup fees, or platform charges. Learn more about resolution pricing.How does the free trial work?Intercom’s free trial requires no credit card to sign up. During the 14-day trial, you’ll have access to all the products and features available in the Essential, Advanced, and Expert plans, as well as Proactive Support Plus, Fin AI Agent, and Copilot. This allows you to experience the full range of features included in your chosen plan. Note: The free trial is designed for our AI-first customer service platform and its features. If you’re interested in using Fin on your current helpdesk, our sales team will work closely with you to ensure it’s the right fit for your needs. After the free trial period, just add your credit card details to continue using Intercom.What is Fin AI Agent?Fin AI Agent is an advanced AI agent that provides fast, accurate answers to customers 24/7 via live chat, email, SMS, Whatsapp, social and more. Fin is the highest-performing AI agent for customer service, delivering higher-quality answers and resolving more complex queries than any other AI agent. Fin is powered by the patented Fin AI Engine™, an AI architecture specifically engineered for customer service. Every layer is optimized for precision, speed, and reliability—so Fin can resolve more conversations, more effectively than competing AI agents. All Intercom plans include access to Fin, and pricing is simple: $0.99 per resolution. Learn more about Fin here.What payment methods does Intercom accept?For customers who sign up and pay online, we accept all major credit cards. To pay via ACH or wire, please contact our sales team. Please note: Intercom is billed in United States Dollars (USD) only.Can I pay in my local currency?Intercom is billed in United States Dollars (USD) only. This applies across our whole platform, including seat pricing, additional usage charges, add-ons, and Premier Services. Right now, we can’t bill in any other currencies.What is Copilot?Copilot is an AI-powered assistant in the Intercom Inbox that helps customer support agents quickly find answers, troubleshoot issues, and respond to follow-up questions—saving time and allowing them to build stronger customer relationships. Every Intercom plan includes limited usage (up to 10 Copilot conversations and 10 AI Auto-translation conversations per teammate per month), which resets monthly. For unlimited usage, you can add Copilot to any Full Seat for $35 per seat per month (subject to the Additional Product Terms for AI Products). Learn more about Copilot here.What is Proactive Support Plus?Proactive Support Plus is an optional add-on available for any Intercom plan (Essential, Advanced, or Expert). It unlocks advanced capabilities like Product Tours, Surveys, In-app Posts, Mobile Push, and Mobile Carousels. The add-on is priced at $99 per month, which includes 500 messages sent each month. If you exceed 500 messages in a month, additional charges will apply based on the "Messages Sent" metric. You can add Proactive Support Plus to your plan at any time unless you are on a contract, in which case you’ll need to contact your Account Manager. Learn more about Proactive Support Plus here.Are there any additional usage charges?In addition to Seats and ‘Proactive Support Plus’, you only pay for what you use. Here’s a breakdown: WhatsApp: WhatsApp is charged per ‘conversation’, with unit costs varying by volume. We have different pricing for inbound and outbound WhatsApp. Learn more about WhatsApp pricing SMS: SMS is charged per the number of “SMS sent and/or received” with unit costs varying by volume. Prices also vary by region. Learn more about SMS pricing Emails and Email Campaigns: Emails sent from the Inbox have no additional charge. Inbound emails from your customers and responses to those emails are included in your plan, with no additional charge. Email campaigns are charged per the number of ‘Bulk Emails Sent’, which are emails sent to more than one customer. Learn more about Email pricing Fin Resolutions: Fin AI Agent usage is measured in ‘resolutions.’ This ensures that you only pay when Fin achieves the outcome you and your customers care about most – resolved conversations. A resolution is counted when either the customer confirms the AI Answer resolved their issue, or the customer doesn’t request more help after the last AI Answer. Learn more about Fin AI Agent pricing Proactive Support Plus & Messages Sent: Purchasing the ‘Proactive Support Plus’ add-on unlocks a number of capabilities including Product Tours, Surveys, In-app Posts, Mobile Push, and Mobile Carousels. The baseline monthly fee includes 500 Messages Sent every month (see below for how ‘Messages Sent’ is calculated). Any messages sent above 500 per month are at an additional cost and charged per ‘Message Sent.’ Learn more about Proactive Support PlusHow can I change my plan or number of seats?You can easily upgrade or downgrade between the Essential, Advanced or Expert plans, and add or remove the Proactive Support Plus add-on at any time. Customers on annual plans can upgrade and manage seats at any time. Downgrades will be processed at renewal. To add seats, simply head to ‘Settings’ > ‘Teammates’ to add or remove seats. If you have the Advanced or Expert plan, you can also swap a teammate's full Seat for a free Lite Seat. To change your plan, simply head to ‘Billing’ > ‘Subscriptions’. Learn more about changing or canceling your plansWhat’s the difference between a Full and a Lite seat? A Full seat provides full access to all Intercom capabilities contained within your chosen plan. Generally speaking, teammates who need to communicate with customers or use core features will need a Full seat. A Lite seat provides limited access to Intercom to support cross-functional collaboration. A set number of Lite seats are included without additional charge on the Advanced and Expert plans. Note that Lite seats are not included on the Essential plan. You can learn more about seat types here.How do I change my Intercom plan or number of seats?Our plans are designed to give you flexibility and control, allowing you to scale your customer service as your needs evolve. You can easily upgrade or downgrade between the Essential, Advanced, or Expert plans, and add or remove seats as your team changes. Customers on annual plans can upgrade and manage seats at any time, while downgrades will take effect at renewal. Managing seats To add or remove seats, go to Settings > Teammates in your Intercom workspace On the Advanced or Expert plans, you can also swap a teammate's Full seat for a free Lite seat. You can learn more about seat types here. Changing plans To change your plan, go to Billing > Subscriptions in your Intercom workspace. You can adjust your plan or add/remove features like the Proactive Support Plus add-on at any time. For more details, review our guide on managing your Intercom subscription.How is ‘Messages Sent’ calculated?‘Messages Sent’ is the metric that Intercom uses to calculate charges for certain message types within the Proactive Support Plus add-on. These message types are: Product Tours, Surveys, In-app Posts, Mobile Push, and Mobile Carousels. ‘Messages Sent’ is calculated by totaling all messages sent through Product Tours, Surveys, In-app Posts, Mobile Push, and Mobile Carousels. during a billing month. The baseline monthly fee for ‘Proactive Support Plus’ includes 500 Messages Sent every month. Usage above this amount will be charged per unit (see additional usage question above). For example: If you send 1000 Product Tours, 1000 Surveys, and 2000 Mobile Push messages during a billing month, your ‘Messages Sent’ total for that billing month would be 4000. Since the first 500 ‘Messages Sent’ are included each billing month, they are free. Only the additional 3500 Messages Sent’ would be billed as an additional charge. Learn more about ‘Messages Sent’What apps and integrations does Intercom offer?Intercom provides over 450+ apps and integrations, including Salesforce, Hubspot, and Jira. Learn more about apps and integrationsDo you offer discounts for startups?Intercom offers an Early Stage program for eligible startups. You can find more information and apply for this program on this page.How is Fin Voice priced?Fin Voice is offered on a custom pricing plan. It's currently available to select customers working directly with our sales team. If you're interested in Fin Voice, please contact our sales team to discuss your needs and receive tailored pricing details.Pricing depends on whether you’re purchasing our customer service platform with Fin AI Agent, or Fin with your current helpdesk including (Zendesk, Salesforce, and more). Pricing for Fin AI Agent on Intercom: Resolution-based pricing: You’ll only pay $0.99 per resolution. You'll need at least one seat from one of our three plans (Essential, Advanced or Expert) to start using Fin on Intercom. Pricing for Intercom's customer service platform: When purchasing Intercom’s customer service platform, you’ll choose from three plans: Essential, Advanced, or Expert. The plan you choose determines your seat price. You’ll then be charged based on the number of teammates who require Full seats. Full seats provide complete access to all features in your plan and are charged per teammate. You can learn more about Seat types here. All our plans include access to: Fin AI Agent: $0.99 per resolution—pay only for resolved customer conversations. Messaging channels: Usage-based pricing for SMS, phone, product tours, and more. Learn more here. Pricing for Fin on Zendesk or Salesforce Resolution-based pricing: You’ll only pay $0.99 per resolution. No extra fees: There are no additional costs—no integration fees, setup fees, or platform charges.Journey into the AI-first future with usView demoHelpdesk featuresInboxCopilotTicketsOmnichannelHelp CenterApps & IntegrationsReportingKnowledge HubOutboundFin featuresFin overviewCapabilitiesAI EnginePricingIntercom Suite pricingFin pricingLearnEventsIntercom blogAcademyYouTubeAI Agent BlueprintEvaluateWhy choose IntercomSafety & securityROI calculatorCustomer case studiesSupportChangesHelp CenterDeveloper hubIntercom communityStatusCompanyAboutCareersContact PressProgramsSolution partnerTechnology partnerEarly stageIntercom in actionView demoFree trialContact salesSign inTermsPrivacySecurityYour Privacy Choices +blankblankblankblankblank AllIntercom SuiteOne platform with Fin AI Agent and a complete HelpdeskFinThe highest performing AI Agent in customer serviceHelpdeskThe next-gen Helpdesk designed for efficiencyHomeProductHelpdeskHelpdesk OverviewThe next-gen Helpdesk designed for efficiencyInboxMaximize productivity with an AI-enhanced inbox.CopilotMake every agent an instant AI-powered expert.TicketsOptimized to resolve complex issues efficiently.OmnichannelTalk to customers on phone, email, and live-chat.Help CenterHelp customers find accurate answers themselves.Apps & IntegrationsOver 450 apps to acquire, engage and retain more customers.ReportingPerformance-boosting AI optimization tools.Knowledge HubCentralize your content for AI and human support.OutboundSupport for customers, before they need it.FinFin OverviewThe #1 AI Agent for customer service. Resolves 59% of queries.CapabilitiesResolves complex queries with high quality answers on any platform.ChannelsFin delivers unrivaled performance across every channel.AI EnginePatented AI architecture for control, scale, and security.CustomersResourcesEvaluateWhy Choose Intercom?Six reasons to choose Intercom.Safety & SecurityThe highest standards for safety and security.ROI CalculatorEstimate the impact of Fin and Intercom on your support costs.LearnEventsSign up to hear from industry experts.Intercom BlogCustomer service news and insights.AcademyTake a deep dive course on Intercom.AI Agent BlueprintA strategic map for launching and scaling AI in customer serviceSupportChangesConnect Fin with your tools for seamless automation and support.Help CenterHelp customers find accurate answers themselves.Developer HubIntegrate with, or build on Intercom.Intercom CommunityFind expert answers and inspiration.PricingContact salesSign inView demoStart free trialHomeProductCustomersResourcesPricingContact salesSign inView demoStart free trialIntercom customer service suiteGet the #1 AI Agent and next-gen Helpdesk on one seamless platform.Billed annuallyBilled monthlyEssential planIncludes Fin AI AgentThe customer support plan for individuals, startups, and small businesses.$0.99per Fin resolution$29per seat/mo, billed annuallyFree 14 day trialKey features includeFin AI Agent • $0.99 per resolutionMessengerShared Inbox and Ticketing systemPre-built reportsPublic Help CenterAdvanced planIncludes Fin AI AgentPowerful automation tools and AI features for growing support teams.$0.99per Fin resolution$85per seat/mo, billed annuallyFree 14 day trialGet a demoEvery Essential feature, plusMultiple team InboxesWorkflows automation builderRound robin assignmentPrivate and multilingual Help CenterIncludes 20 free Lite seatsExpert planIncludes Fin AI AgentCollaboration, security, and multibrand features for large support teams.$0.99per Fin resolution$132per seat/mo, billed annuallyFree 14 day trialGet a demoEvery Advanced feature, plusSSO & identity managementHIPAA supportService level agreements (SLAs)Multibrand Messenger / Help CenterIncludes 50 free Lite seatsAlready have a helpdesk?Fin AI AgentUse Fin with your current helpdesk including Zendesk, Salesforce, and more. Learn more$0.99per Fin resolution50 resolutions per month minimumFree 14 day trialGet a demoFeatures includeSet up in under an hour on your current helpdeskAnswers email, live chat, phone and moreCustomizable tone & answer lengthTakes action on external systemsHands off to agents in preferred InboxFin Million Dollar GuaranteeAll plans include free, unlimited live-chat, support email, in-app chats, banners, and tooltips.Pay-as-you-go for email campaigns, SMS, WhatsApp, and Phone.View all featuresView channels pricingAdd-onsIncluded in your free trial. Add or remove anytime. Proactive Support PlusAdvanced in-app and outbound support features including Posts, Checklists, Product Tours, Surveys, and Series campaign builder.$99/moIncludes 500 Messages Sent/moLearn moreCopilotIncrease agent efficiency with a personal AI assistant in the inbox. Free to use in 10 Copilot and 10 AI Auto-translation conversations per agent/mo.$29per agent/mo, billed annuallyUnlimited usageLearn moreGet an instant estimate based on your support needsFind the right plan for your teamGet an estimated cost for Intercom’s AI-first customer service platform—based on your team size, expected Fin resolutions, and more.Calculate costsSee the impact Fin could have on your businessEstimate how much time and money Fin could save your team—based on your current and future support volume.Calculate savingsStartups get 90% off Intercom + 1 year of Fin freeGet a direct line to your customers with best-in-class support.Apply nowThousands of businesses have already seen transformational results SynthesiaWithin six months, Fin had resolved over 6,000 conversations, saved the team over 1,300 hours and pushed self-serve support rates as high as 87%.Sharesies70%Resolution rate with FinRuby PictonInvestor Care LeadRobinThe numbers speak for themselves. We’re seeing a 50% resolution rate with Fin, which is pretty amazing!Ben PeakDirector, Technical SupportDental Intelligence97%Fin CSAT ScoreSam MillerCustomer Support Operations ManagerLinktreeWithin six days, Fin is successfully resolving 42% of conversations. It’s truly surpassed my expectations.Dane BurgessCustomer Support DirectorCulture Amp95%Global CSAT ScoreJared EllisGlobal Director for Product SupportYour questions, answeredHow does Intercom pricing work?Pricing depends on whether you’re purchasing our customer service platform with Fin AI Agent, or Fin with your current helpdesk including (Zendesk, Salesforce, and more). Pricing for Fin AI Agent on Intercom: Resolution-based pricing: You’ll only pay $0.99 per resolution. You'll need at least one seat from one of our three plans (Essential, Advanced or Expert) to start using Fin on Intercom. Pricing for Intercom's customer service platform: When purchasing Intercom’s customer service platform, you’ll choose from three plans: Essential, Advanced, or Expert. The plan you choose determines your seat price. You’ll then be charged based on the number of teammates who require Full seats. Full seats provide complete access to all features in your plan and are charged per teammate. You can learn more about Seat types here. All our plans include access to: Fin AI Agent: $0.99 per resolution—pay only for resolved customer conversations. Messaging channels: Usage-based pricing for SMS, phone, product tours, and more. Learn more here. Pricing for Fin on Zendesk or Salesforce Resolution-based pricing: You’ll only pay $0.99 per resolution. No extra fees: There are no additional costs—no integration fees, setup fees, or platform charges.How does pricing for Fin for Zendesk or Fin for Salesforce work?We have adopted a simple model to strike a balance between affordability and sustainability: $0.99 per Fin resolution. 50 resolutions per month minimum. Unlimited teammates – No additional seat costs. There are no additional costs, such as integration fees, setup fees, or platform charges. Learn more about resolution pricing.How does the free trial work?Intercom’s free trial requires no credit card to sign up. During the 14-day trial, you’ll have access to all the products and features available in the Essential, Advanced, and Expert plans, as well as Proactive Support Plus, Fin AI Agent, and Copilot. This allows you to experience the full range of features included in your chosen plan. Note: The free trial is designed for our AI-first customer service platform and its features. If you’re interested in using Fin on your current helpdesk, our sales team will work closely with you to ensure it’s the right fit for your needs. After the free trial period, just add your credit card details to continue using Intercom.What is Fin AI Agent?Fin AI Agent is an advanced AI agent that provides fast, accurate answers to customers 24/7 via live chat, email, SMS, Whatsapp, social and more. Fin is the highest-performing AI agent for customer service, delivering higher-quality answers and resolving more complex queries than any other AI agent. Fin is powered by the patented Fin AI Engine™, an AI architecture specifically engineered for customer service. Every layer is optimized for precision, speed, and reliability—so Fin can resolve more conversations, more effectively than competing AI agents. All Intercom plans include access to Fin, and pricing is simple: $0.99 per resolution. Learn more about Fin here.What payment methods does Intercom accept?For customers who sign up and pay online, we accept all major credit cards. To pay via ACH or wire, please contact our sales team. Please note: Intercom is billed in United States Dollars (USD) only.Can I pay in my local currency?Intercom is billed in United States Dollars (USD) only. This applies across our whole platform, including seat pricing, additional usage charges, add-ons, and Premier Services. Right now, we can’t bill in any other currencies.What is Copilot?Copilot is an AI-powered assistant in the Intercom Inbox that helps customer support agents quickly find answers, troubleshoot issues, and respond to follow-up questions—saving time and allowing them to build stronger customer relationships. Every Intercom plan includes limited usage (up to 10 Copilot conversations and 10 AI Auto-translation conversations per teammate per month), which resets monthly. For unlimited usage, you can add Copilot to any Full Seat for $35 per seat per month (subject to the Additional Product Terms for AI Products). Learn more about Copilot here.What is Proactive Support Plus?Proactive Support Plus is an optional add-on available for any Intercom plan (Essential, Advanced, or Expert). It unlocks advanced capabilities like Product Tours, Surveys, In-app Posts, Mobile Push, and Mobile Carousels. The add-on is priced at $99 per month, which includes 500 messages sent each month. If you exceed 500 messages in a month, additional charges will apply based on the "Messages Sent" metric. You can add Proactive Support Plus to your plan at any time unless you are on a contract, in which case you’ll need to contact your Account Manager. Learn more about Proactive Support Plus here.Are there any additional usage charges?In addition to Seats and ‘Proactive Support Plus’, you only pay for what you use. Here’s a breakdown: WhatsApp: WhatsApp is charged per ‘conversation’, with unit costs varying by volume. We have different pricing for inbound and outbound WhatsApp. Learn more about WhatsApp pricing SMS: SMS is charged per the number of “SMS sent and/or received” with unit costs varying by volume. Prices also vary by region. Learn more about SMS pricing Emails and Email Campaigns: Emails sent from the Inbox have no additional charge. Inbound emails from your customers and responses to those emails are included in your plan, with no additional charge. Email campaigns are charged per the number of ‘Bulk Emails Sent’, which are emails sent to more than one customer. Learn more about Email pricing Fin Resolutions: Fin AI Agent usage is measured in ‘resolutions.’ This ensures that you only pay when Fin achieves the outcome you and your customers care about most – resolved conversations. A resolution is counted when either the customer confirms the AI Answer resolved their issue, or the customer doesn’t request more help after the last AI Answer. Learn more about Fin AI Agent pricing Proactive Support Plus & Messages Sent: Purchasing the ‘Proactive Support Plus’ add-on unlocks a number of capabilities including Product Tours, Surveys, In-app Posts, Mobile Push, and Mobile Carousels. The baseline monthly fee includes 500 Messages Sent every month (see below for how ‘Messages Sent’ is calculated). Any messages sent above 500 per month are at an additional cost and charged per ‘Message Sent.’ Learn more about Proactive Support PlusHow can I change my plan or number of seats?You can easily upgrade or downgrade between the Essential, Advanced or Expert plans, and add or remove the Proactive Support Plus add-on at any time. Customers on annual plans can upgrade and manage seats at any time. Downgrades will be processed at renewal. To add seats, simply head to ‘Settings’ > ‘Teammates’ to add or remove seats. If you have the Advanced or Expert plan, you can also swap a teammate's full Seat for a free Lite Seat. To change your plan, simply head to ‘Billing’ > ‘Subscriptions’. Learn more about changing or canceling your plansWhat’s the difference between a Full and a Lite seat? A Full seat provides full access to all Intercom capabilities contained within your chosen plan. Generally speaking, teammates who need to communicate with customers or use core features will need a Full seat. A Lite seat provides limited access to Intercom to support cross-functional collaboration. A set number of Lite seats are included without additional charge on the Advanced and Expert plans. Note that Lite seats are not included on the Essential plan. You can learn more about seat types here.How do I change my Intercom plan or number of seats?Our plans are designed to give you flexibility and control, allowing you to scale your customer service as your needs evolve. You can easily upgrade or downgrade between the Essential, Advanced, or Expert plans, and add or remove seats as your team changes. Customers on annual plans can upgrade and manage seats at any time, while downgrades will take effect at renewal. Managing seats To add or remove seats, go to Settings > Teammates in your Intercom workspace On the Advanced or Expert plans, you can also swap a teammate's Full seat for a free Lite seat. You can learn more about seat types here. Changing plans To change your plan, go to Billing > Subscriptions in your Intercom workspace. You can adjust your plan or add/remove features like the Proactive Support Plus add-on at any time. For more details, review our guide on managing your Intercom subscription.How is ‘Messages Sent’ calculated?‘Messages Sent’ is the metric that Intercom uses to calculate charges for certain message types within the Proactive Support Plus add-on. These message types are: Product Tours, Surveys, In-app Posts, Mobile Push, and Mobile Carousels. ‘Messages Sent’ is calculated by totaling all messages sent through Product Tours, Surveys, In-app Posts, Mobile Push, and Mobile Carousels. during a billing month. The baseline monthly fee for ‘Proactive Support Plus’ includes 500 Messages Sent every month. Usage above this amount will be charged per unit (see additional usage question above). For example: If you send 1000 Product Tours, 1000 Surveys, and 2000 Mobile Push messages during a billing month, your ‘Messages Sent’ total for that billing month would be 4000. Since the first 500 ‘Messages Sent’ are included each billing month, they are free. Only the additional 3500 Messages Sent’ would be billed as an additional charge. Learn more about ‘Messages Sent’What apps and integrations does Intercom offer?Intercom provides over 450+ apps and integrations, including Salesforce, Hubspot, and Jira. Learn more about apps and integrationsDo you offer discounts for startups?Intercom offers an Early Stage program for eligible startups. You can find more information and apply for this program on this page.How is Fin Voice priced?Fin Voice is offered on a custom pricing plan. It's currently available to select customers working directly with our sales team. If you're interested in Fin Voice, please contact our sales team to discuss your needs and receive tailored pricing details.Pricing depends on whether you’re purchasing our customer service platform with Fin AI Agent, or Fin with your current helpdesk including (Zendesk, Salesforce, and more). Pricing for Fin AI Agent on Intercom: Resolution-based pricing: You’ll only pay $0.99 per resolution. You'll need at least one seat from one of our three plans (Essential, Advanced or Expert) to start using Fin on Intercom. Pricing for Intercom's customer service platform: When purchasing Intercom’s customer service platform, you’ll choose from three plans: Essential, Advanced, or Expert. The plan you choose determines your seat price. You’ll then be charged based on the number of teammates who require Full seats. Full seats provide complete access to all features in your plan and are charged per teammate. You can learn more about Seat types here. All our plans include access to: Fin AI Agent: $0.99 per resolution—pay only for resolved customer conversations. Messaging channels: Usage-based pricing for SMS, phone, product tours, and more. Learn more here. Pricing for Fin on Zendesk or Salesforce Resolution-based pricing: You’ll only pay $0.99 per resolution. No extra fees: There are no additional costs—no integration fees, setup fees, or platform charges.Journey into the AI-first future with usView demoHelpdesk featuresInboxCopilotTicketsOmnichannelHelp CenterApps & IntegrationsReportingKnowledge HubOutboundFin featuresFin overviewCapabilitiesAI EnginePricingIntercom Suite pricingFin pricingLearnEventsIntercom blogAcademyYouTubeAI Agent BlueprintEvaluateWhy choose IntercomSafety & securityROI calculatorCustomer case studiesSupportChangesHelp CenterDeveloper hubIntercom communityStatusCompanyAboutCareersContact PressProgramsSolution partnerTechnology partnerEarly stageIntercom in actionView demoFree trialContact salesSign inTermsPrivacySecurityYour Privacy Choices

--- Slack – Terms (Before) +++ Slack – Terms (After) @@ -1 +1 @@ -Skip to main contentFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSearchSign inRequest a demoGet startedGet startedBackFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSign inRequest a demoDownload SlackClose NavigationClose NavigationMain Services AgreementLegal navigationAdditional Terms PagesClose Legal NavigationGetting startedOverviewTermsTermsMain Services AgreementUser Terms of ServiceSlack Supplemental TermsAPI Terms of ServiceSlack Marketplace AgreementSlack Partner Program Terms & ConditionsSlack Developer Program AgreementSlack Brand Terms of ServicePoliciesPoliciesAcceptable Use PolicySlack SubprocessorsSlack AffiliatesDMCA PolicyMulti-year Accessibility PlanSecuritySecuritySecurity PracticesReport a VulnerabilitySlack CommunitySlack CommunitySlack Community Forum Terms of ServiceArchivesArchivesTerms & Policy ArchivesLast Updated: April 25, 2023The Main Services Agreement and the Slack Supplemental Terms (together, the "Slack Terms”) describe your rights and responsibilities when using our online workplace productivity tools and platform (the “Services”).If you are “Customer”, the Slack Terms govern your access to and use of our Services. 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The Main Services Agreement is available at the following Salesforce link, as Slack is a Salesforce company:Main Services AgreementHere’s a link to the Slack Supplemental Terms:Slack Supplemental TermsLinks to other helpful resources are below, which offer clarifications on Slack’s product functionality, policies, and practices.Additional ResourcesGuide to Slack Data ExportsSlack’s Privacy Policy Slack’s User Terms of Service“Slack’s Approach to Security” whitepaper [PDF]Slack’s Security PageSlack Trust and ComplianceWho is the Customer?Processing InstructionsDowngrade for Non-PaymentPrivacy principles: search, learning, and intelligenceescTry Slack with your team for freeGet startedChange RegionSelecting a different region will change the language and content of slack.com.AmericasLatinoamérica (español)Brasil (português)United States (English)EuropeDeutschland (Deutsch)España (español)France (français)Italia (italiano)United Kingdom (English)Asia Pacific简体中文繁體中文India (English)日本 (日本語)대한민국 (한국어)Change RegionProductProductWatch DemoPricingPaid vs. FreeAccessibilityFeatured ReleasesChangelogStatusWhy Slack?Why Slack?Slack vs. EmailEnterpriseSmall BusinessProductivityTask ManagementScaleTrustFeaturesFeaturesChannelsSlack ConnectWorkflow BuilderMessagingHuddlesCanvasListsClipsApps & IntegrationsFile SharingSlack AIAgentforceEnterprise SearchSecurityEnterprise Key ManagementSlack AtlasSee all featuresSolutionsSolutionsEngineeringITCustomer ServiceSalesProject ManagementMarketingSecurityManufacturing, Auto & EnergyTechnologyMediaFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesSee all solutionsResourcesResourcesHelp CenterWhat’s NewResources LibrarySlack BlogCommunityCustomer StoriesEventsDevelopersPartnersPartner OffersSlack MarketplaceSlack CertifiedRun Effective MeetingsCollaborate ExternallyManage Projects EfficientlyCompanyCompanyAbout UsNewsMedia KitBrand CenterCareersSwag StoreEngineering BlogDesign BlogContact UsDownload SlackPrivacyTermsCookie PreferencesYour Privacy Choices©2025 Slack Technologies, LLC, a Salesforce company. All rights reserved. Various trademarks held by their respective owners. +Skip to main contentFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSearchSign inGet a demoGet startedGet startedBackFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSign inGet a demoDownload SlackClose NavigationClose NavigationMain Services AgreementLegal navigationAdditional Terms PagesClose Legal NavigationGetting startedOverviewTermsTermsMain Services AgreementUser Terms of ServiceSlack Supplemental TermsAPI Terms of ServiceSlack Marketplace AgreementSlack Partner Program Terms & ConditionsSlack Developer Program AgreementSlack Brand Terms of ServicePoliciesPoliciesAcceptable Use PolicySlack SubprocessorsSlack AffiliatesDMCA PolicyMulti-year Accessibility PlanSecuritySecuritySecurity PracticesReport a VulnerabilitySlack CommunitySlack CommunitySlack Community Forum Terms of ServiceArchivesArchivesTerms & Policy ArchivesLast Updated: April 25, 2023The Main Services Agreement and the Slack Supplemental Terms (together, the "Slack Terms”) describe your rights and responsibilities when using our online workplace productivity tools and platform (the “Services”).If you are “Customer”, the Slack Terms govern your access to and use of our Services. If you are being invited to a workspace set up by Customer, the User Terms of Service (the “User Terms”) govern your access to and use of the Services.Please read the Slack Terms carefully because they are a binding agreement between you and us. The Main Services Agreement is available at the following Salesforce link, as Slack is a Salesforce company:Main Services AgreementHere’s a link to the Slack Supplemental Terms:Slack Supplemental TermsLinks to other helpful resources are below, which offer clarifications on Slack’s product functionality, policies, and practices.Additional ResourcesGuide to Slack Data ExportsSlack’s Privacy Policy Slack’s User Terms of Service“Slack’s Approach to Security” whitepaper [PDF]Slack’s Security PageSlack Trust and ComplianceWho is the Customer?Processing InstructionsDowngrade for Non-PaymentPrivacy principles: search, learning, and intelligenceescTry Slack with your team for freeGet startedChange RegionSelecting a different region will change the language and content of slack.com.AmericasLatinoamérica (español)Brasil (português)United States (English)EuropeDeutschland (Deutsch)España (español)France (français)Italia (italiano)United Kingdom (English)Asia Pacific简体中文繁體中文India (English)日本 (日本語)대한민국 (한국어)Change RegionProductProductWatch DemoPricingPaid vs. FreeAccessibilityFeatured ReleasesChangelogStatusWhy Slack?Why Slack?Slack vs. EmailEnterpriseSmall BusinessProductivityTask ManagementScaleTrustFeaturesFeaturesChannelsSlack ConnectWorkflow BuilderMessagingHuddlesCanvasListsClipsApps & IntegrationsFile SharingSlack AIAgentforceEnterprise SearchSecurityEnterprise Key ManagementSlack AtlasSee all featuresSolutionsSolutionsEngineeringITCustomer ServiceSalesProject ManagementMarketingSecurityManufacturing, Auto & EnergyTechnologyMediaFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesSee all solutionsResourcesResourcesHelp CenterWhat’s NewResources LibrarySlack BlogCommunityCustomer StoriesEventsDevelopersPartnersPartner OffersSlack MarketplaceSlack CertifiedRun Effective MeetingsCollaborate ExternallyManage Projects EfficientlyCompanyCompanyAbout UsNewsMedia KitBrand CenterCareersSwag StoreEngineering BlogDesign BlogContact UsDownload SlackPrivacyTermsCookie PreferencesYour Privacy Choices©2025 Slack Technologies, LLC, a Salesforce company. All rights reserved. Various trademarks held by their respective owners.

--- Slack – Terms (Before) +++ Slack – Terms (After) @@ -1 +1 @@ -Skip to main contentFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSearchSign inTalk to salesGet startedGet startedBackFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSign inTalk to salesDownload SlackClose NavigationClose NavigationMain Services AgreementLegal navigationAdditional Terms PagesClose Legal NavigationGetting startedOverviewTermsTermsMain Services AgreementUser Terms of ServiceSlack Supplemental TermsAPI Terms of ServiceSlack Marketplace AgreementSlack Partner Program Terms & ConditionsSlack Developer Program AgreementSlack Brand Terms of ServicePoliciesPoliciesAcceptable Use PolicySlack SubprocessorsSlack AffiliatesDMCA PolicyMulti-year Accessibility PlanSecuritySecuritySecurity PracticesReport a VulnerabilitySlack CommunitySlack CommunitySlack Community Forum Terms of ServiceArchivesArchivesTerms & Policy ArchivesLast Updated: April 25, 2023The Main Services Agreement and the Slack Supplemental Terms (together, the "Slack Terms”) describe your rights and responsibilities when using our online workplace productivity tools and platform (the “Services”).If you are “Customer”, the Slack Terms govern your access to and use of our Services. If you are being invited to a workspace set up by Customer, the User Terms of Service (the “User Terms”) govern your access to and use of the Services.Please read the Slack Terms carefully because they are a binding agreement between you and us. The Main Services Agreement is available at the following Salesforce link, as Slack is a Salesforce company:Main Services AgreementHere’s a link to the Slack Supplemental Terms:Slack Supplemental TermsLinks to other helpful resources are below, which offer clarifications on Slack’s product functionality, policies, and practices.Additional ResourcesGuide to Slack Data ExportsSlack’s Privacy Policy Slack’s User Terms of Service“Slack’s Approach to Security” whitepaper [PDF]Slack’s Security PageSlack Trust and ComplianceWho is the Customer?Processing InstructionsDowngrade for Non-PaymentPrivacy principles: search, learning, and intelligenceescTry Slack with your team for freeGet startedChange RegionSelecting a different region will change the language and content of slack.com.AmericasLatinoamérica (español)Brasil (português)United States (English)EuropeDeutschland (Deutsch)España (español)France (français)Italia (italiano)United Kingdom (English)Asia Pacific简体中文繁體中文India (English)日本 (日本語)대한민국 (한국어)Change RegionProductProductWatch DemoPricingPaid vs. FreeAccessibilityFeatured ReleasesChangelogStatusWhy Slack?Why Slack?Slack vs. EmailEnterpriseSmall BusinessProductivityTask ManagementScaleTrustFeaturesFeaturesChannelsSlack ConnectWorkflow BuilderMessagingHuddlesCanvasListsClipsApps & IntegrationsFile SharingSlack AIAgentforceEnterprise SearchSecurityEnterprise Key ManagementSlack AtlasSee all featuresSolutionsSolutionsEngineeringITCustomer ServiceSalesProject ManagementMarketingSecurityManufacturing, Auto & EnergyTechnologyMediaFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesSee all solutionsResourcesResourcesHelp CenterWhat’s NewResources LibrarySlack BlogCommunityCustomer StoriesEventsDevelopersPartnersPartner OffersSlack MarketplaceSlack CertifiedRun Effective MeetingsCollaborate ExternallyManage Projects EfficientlyCompanyCompanyAbout UsNewsMedia KitBrand CenterCareersSwag StoreEngineering BlogDesign BlogContact UsDownload SlackPrivacyTermsCookie PreferencesYour Privacy Choices©2025 Slack Technologies, LLC, a Salesforce company. All rights reserved. Various trademarks held by their respective owners. +Skip to main contentFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSearchSign inRequest a demoGet startedGet startedBackFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSign inRequest a demoDownload SlackClose NavigationClose NavigationMain Services AgreementLegal navigationAdditional Terms PagesClose Legal NavigationGetting startedOverviewTermsTermsMain Services AgreementUser Terms of ServiceSlack Supplemental TermsAPI Terms of ServiceSlack Marketplace AgreementSlack Partner Program Terms & ConditionsSlack Developer Program AgreementSlack Brand Terms of ServicePoliciesPoliciesAcceptable Use PolicySlack SubprocessorsSlack AffiliatesDMCA PolicyMulti-year Accessibility PlanSecuritySecuritySecurity PracticesReport a VulnerabilitySlack CommunitySlack CommunitySlack Community Forum Terms of ServiceArchivesArchivesTerms & Policy ArchivesLast Updated: April 25, 2023The Main Services Agreement and the Slack Supplemental Terms (together, the "Slack Terms”) describe your rights and responsibilities when using our online workplace productivity tools and platform (the “Services”).If you are “Customer”, the Slack Terms govern your access to and use of our Services. If you are being invited to a workspace set up by Customer, the User Terms of Service (the “User Terms”) govern your access to and use of the Services.Please read the Slack Terms carefully because they are a binding agreement between you and us. The Main Services Agreement is available at the following Salesforce link, as Slack is a Salesforce company:Main Services AgreementHere’s a link to the Slack Supplemental Terms:Slack Supplemental TermsLinks to other helpful resources are below, which offer clarifications on Slack’s product functionality, policies, and practices.Additional ResourcesGuide to Slack Data ExportsSlack’s Privacy Policy Slack’s User Terms of Service“Slack’s Approach to Security” whitepaper [PDF]Slack’s Security PageSlack Trust and ComplianceWho is the Customer?Processing InstructionsDowngrade for Non-PaymentPrivacy principles: search, learning, and intelligenceescTry Slack with your team for freeGet startedChange RegionSelecting a different region will change the language and content of slack.com.AmericasLatinoamérica (español)Brasil (português)United States (English)EuropeDeutschland (Deutsch)España (español)France (français)Italia (italiano)United Kingdom (English)Asia Pacific简体中文繁體中文India (English)日本 (日本語)대한민국 (한국어)Change RegionProductProductWatch DemoPricingPaid vs. FreeAccessibilityFeatured ReleasesChangelogStatusWhy Slack?Why Slack?Slack vs. EmailEnterpriseSmall BusinessProductivityTask ManagementScaleTrustFeaturesFeaturesChannelsSlack ConnectWorkflow BuilderMessagingHuddlesCanvasListsClipsApps & IntegrationsFile SharingSlack AIAgentforceEnterprise SearchSecurityEnterprise Key ManagementSlack AtlasSee all featuresSolutionsSolutionsEngineeringITCustomer ServiceSalesProject ManagementMarketingSecurityManufacturing, Auto & EnergyTechnologyMediaFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesSee all solutionsResourcesResourcesHelp CenterWhat’s NewResources LibrarySlack BlogCommunityCustomer StoriesEventsDevelopersPartnersPartner OffersSlack MarketplaceSlack CertifiedRun Effective MeetingsCollaborate ExternallyManage Projects EfficientlyCompanyCompanyAbout UsNewsMedia KitBrand CenterCareersSwag StoreEngineering BlogDesign BlogContact UsDownload SlackPrivacyTermsCookie PreferencesYour Privacy Choices©2025 Slack Technologies, LLC, a Salesforce company. All rights reserved. Various trademarks held by their respective owners.

--- Slack – Terms (Before) +++ Slack – Terms (After) @@ -1 +1 @@ -Skip to main contentFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSearchSign inGet a demoGet startedGet startedBackFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSign inGet a demoDownload SlackClose NavigationClose NavigationMain Services AgreementLegal navigationAdditional Terms PagesClose Legal NavigationGetting startedOverviewTermsTermsMain Services AgreementUser Terms of ServiceSlack Supplemental TermsAPI Terms of ServiceSlack Marketplace AgreementSlack Partner Program Terms & ConditionsSlack Developer Program AgreementSlack Brand Terms of ServicePoliciesPoliciesAcceptable Use PolicySlack SubprocessorsSlack AffiliatesDMCA PolicyMulti-year Accessibility PlanSecuritySecuritySecurity PracticesReport a VulnerabilitySlack CommunitySlack CommunitySlack Community Forum Terms of ServiceArchivesArchivesTerms & Policy ArchivesLast Updated: April 25, 2023The Main Services Agreement and the Slack Supplemental Terms (together, the "Slack Terms”) describe your rights and responsibilities when using our online workplace productivity tools and platform (the “Services”).If you are “Customer”, the Slack Terms govern your access to and use of our Services. If you are being invited to a workspace set up by Customer, the User Terms of Service (the “User Terms”) govern your access to and use of the Services.Please read the Slack Terms carefully because they are a binding agreement between you and us. The Main Services Agreement is available at the following Salesforce link, as Slack is a Salesforce company:Main Services AgreementHere’s a link to the Slack Supplemental Terms:Slack Supplemental TermsLinks to other helpful resources are below, which offer clarifications on Slack’s product functionality, policies, and practices.Additional ResourcesGuide to Slack Data ExportsSlack’s Privacy Policy Slack’s User Terms of Service“Slack’s Approach to Security” whitepaper [PDF]Slack’s Security PageSlack Trust and ComplianceWho is the Customer?Processing InstructionsDowngrade for Non-PaymentPrivacy principles: search, learning, and intelligenceescTry Slack with your team for freeGet startedChange RegionSelecting a different region will change the language and content of slack.com.AmericasLatinoamérica (español)Brasil (português)United States (English)EuropeDeutschland (Deutsch)España (español)France (français)Italia (italiano)United Kingdom (English)Asia Pacific简体中文繁體中文India (English)日本 (日本語)대한민국 (한국어)Change RegionProductProductWatch DemoPricingPaid vs. FreeAccessibilityFeatured ReleasesChangelogStatusWhy Slack?Why Slack?Slack vs. EmailEnterpriseSmall BusinessProductivityTask ManagementScaleTrustFeaturesFeaturesChannelsSlack ConnectWorkflow BuilderMessagingHuddlesCanvasListsClipsApps & IntegrationsFile SharingSlack AIAgentforceEnterprise SearchSecurityEnterprise Key ManagementSlack AtlasSee all featuresSolutionsSolutionsEngineeringITCustomer ServiceSalesProject ManagementMarketingSecurityManufacturing, Auto & EnergyTechnologyMediaFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesSee all solutionsResourcesResourcesHelp CenterWhat’s NewResources LibrarySlack BlogCommunityCustomer StoriesEventsDevelopersPartnersPartner OffersSlack MarketplaceSlack CertifiedRun Effective MeetingsCollaborate ExternallyManage Projects EfficientlyCompanyCompanyAbout UsNewsMedia KitBrand CenterCareersSwag StoreEngineering BlogDesign BlogContact UsDownload SlackPrivacyTermsCookie PreferencesYour Privacy Choices©2025 Slack Technologies, LLC, a Salesforce company. All rights reserved. Various trademarks held by their respective owners. +Skip to main contentFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSearchSign inTalk to salesGet startedGet startedBackFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSign inTalk to salesDownload SlackClose NavigationClose NavigationMain Services AgreementLegal navigationAdditional Terms PagesClose Legal NavigationGetting startedOverviewTermsTermsMain Services AgreementUser Terms of ServiceSlack Supplemental TermsAPI Terms of ServiceSlack Marketplace AgreementSlack Partner Program Terms & ConditionsSlack Developer Program AgreementSlack Brand Terms of ServicePoliciesPoliciesAcceptable Use PolicySlack SubprocessorsSlack AffiliatesDMCA PolicyMulti-year Accessibility PlanSecuritySecuritySecurity PracticesReport a VulnerabilitySlack CommunitySlack CommunitySlack Community Forum Terms of ServiceArchivesArchivesTerms & Policy ArchivesLast Updated: April 25, 2023The Main Services Agreement and the Slack Supplemental Terms (together, the "Slack Terms”) describe your rights and responsibilities when using our online workplace productivity tools and platform (the “Services”).If you are “Customer”, the Slack Terms govern your access to and use of our Services. If you are being invited to a workspace set up by Customer, the User Terms of Service (the “User Terms”) govern your access to and use of the Services.Please read the Slack Terms carefully because they are a binding agreement between you and us. The Main Services Agreement is available at the following Salesforce link, as Slack is a Salesforce company:Main Services AgreementHere’s a link to the Slack Supplemental Terms:Slack Supplemental TermsLinks to other helpful resources are below, which offer clarifications on Slack’s product functionality, policies, and practices.Additional ResourcesGuide to Slack Data ExportsSlack’s Privacy Policy Slack’s User Terms of Service“Slack’s Approach to Security” whitepaper [PDF]Slack’s Security PageSlack Trust and ComplianceWho is the Customer?Processing InstructionsDowngrade for Non-PaymentPrivacy principles: search, learning, and intelligenceescTry Slack with your team for freeGet startedChange RegionSelecting a different region will change the language and content of slack.com.AmericasLatinoamérica (español)Brasil (português)United States (English)EuropeDeutschland (Deutsch)España (español)France (français)Italia (italiano)United Kingdom (English)Asia Pacific简体中文繁體中文India (English)日本 (日本語)대한민국 (한국어)Change RegionProductProductWatch DemoPricingPaid vs. FreeAccessibilityFeatured ReleasesChangelogStatusWhy Slack?Why Slack?Slack vs. EmailEnterpriseSmall BusinessProductivityTask ManagementScaleTrustFeaturesFeaturesChannelsSlack ConnectWorkflow BuilderMessagingHuddlesCanvasListsClipsApps & IntegrationsFile SharingSlack AIAgentforceEnterprise SearchSecurityEnterprise Key ManagementSlack AtlasSee all featuresSolutionsSolutionsEngineeringITCustomer ServiceSalesProject ManagementMarketingSecurityManufacturing, Auto & EnergyTechnologyMediaFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesSee all solutionsResourcesResourcesHelp CenterWhat’s NewResources LibrarySlack BlogCommunityCustomer StoriesEventsDevelopersPartnersPartner OffersSlack MarketplaceSlack CertifiedRun Effective MeetingsCollaborate ExternallyManage Projects EfficientlyCompanyCompanyAbout UsNewsMedia KitBrand CenterCareersSwag StoreEngineering BlogDesign BlogContact UsDownload SlackPrivacyTermsCookie PreferencesYour Privacy Choices©2025 Slack Technologies, LLC, a Salesforce company. All rights reserved. Various trademarks held by their respective owners.

--- Slack – Terms (Before) +++ Slack – Terms (After) @@ -1 +1 @@ -Skip to main contentFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSearchSign inTalk to salesGet startedGet startedBackFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSign inTalk to salesDownload SlackClose NavigationClose NavigationMain Services AgreementLegal navigationAdditional Terms PagesClose Legal NavigationGetting startedOverviewTermsTermsMain Services AgreementUser Terms of ServiceSlack Supplemental TermsAPI Terms of ServiceSlack Marketplace AgreementSlack Partner Program Terms & ConditionsSlack Developer Program AgreementSlack Brand Terms of ServicePoliciesPoliciesAcceptable Use PolicySlack SubprocessorsSlack AffiliatesDMCA PolicyMulti-year Accessibility PlanSecuritySecuritySecurity PracticesReport a VulnerabilitySlack CommunitySlack CommunitySlack Community Forum Terms of ServiceArchivesArchivesTerms & Policy ArchivesLast Updated: April 25, 2023The Main Services Agreement and the Slack Supplemental Terms (together, the "Slack Terms”) describe your rights and responsibilities when using our online workplace productivity tools and platform (the “Services”).If you are “Customer”, the Slack Terms govern your access to and use of our Services. If you are being invited to a workspace set up by Customer, the User Terms of Service (the “User Terms”) govern your access to and use of the Services.Please read the Slack Terms carefully because they are a binding agreement between you and us. The Main Services Agreement is available at the following Salesforce link, as Slack is a Salesforce company:Main Services AgreementHere’s a link to the Slack Supplemental Terms:Slack Supplemental TermsLinks to other helpful resources are below, which offer clarifications on Slack’s product functionality, policies, and practices.Additional ResourcesGuide to Slack Data ExportsSlack’s Privacy Policy Slack’s User Terms of Service“Slack’s Approach to Security” whitepaper [PDF]Slack’s Security PageSlack Trust and ComplianceWho is the Customer?Processing InstructionsDowngrade for Non-PaymentPrivacy principles: search, learning, and intelligenceescTry Slack with your team for freeGet startedChange RegionSelecting a different region will change the language and content of slack.com.AmericasLatinoamérica (español)Brasil (português)United States (English)EuropeDeutschland (Deutsch)España (español)France (français)Italia (italiano)United Kingdom (English)Asia Pacific简体中文繁體中文India (English)日本 (日本語)대한민국 (한국어)Change RegionProductProductWatch DemoPricingPaid vs. FreeAccessibilityFeatured ReleasesChangelogStatusWhy Slack?Why Slack?Slack vs. EmailEnterpriseSmall BusinessProductivityTask ManagementScaleTrustFeaturesFeaturesChannelsSlack ConnectWorkflow BuilderMessagingHuddlesCanvasListsClipsApps & IntegrationsFile SharingSlack AIAgentforceEnterprise SearchSecurityEnterprise Key ManagementSlack AtlasSee all featuresSolutionsSolutionsEngineeringITCustomer ServiceSalesProject ManagementMarketingSecurityManufacturing, Auto & EnergyTechnologyMediaFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesSee all solutionsResourcesResourcesHelp CenterWhat’s NewResources LibrarySlack BlogCommunityCustomer StoriesEventsDevelopersPartnersPartner OffersSlack MarketplaceSlack CertifiedRun Effective MeetingsCollaborate ExternallyManage Projects EfficientlyCompanyCompanyAbout UsNewsMedia KitBrand CenterCareersSwag StoreEngineering BlogDesign BlogContact UsDownload SlackPrivacyTermsCookie PreferencesYour Privacy Choices©2025 Slack Technologies, LLC, a Salesforce company. All rights reserved. Various trademarks held by their respective owners. +Skip to main contentFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSearchSign inGet a demoGet startedGet startedBackFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSign inGet a demoDownload SlackClose NavigationClose NavigationMain Services AgreementLegal navigationAdditional Terms PagesClose Legal NavigationGetting startedOverviewTermsTermsMain Services AgreementUser Terms of ServiceSlack Supplemental TermsAPI Terms of ServiceSlack Marketplace AgreementSlack Partner Program Terms & ConditionsSlack Developer Program AgreementSlack Brand Terms of ServicePoliciesPoliciesAcceptable Use PolicySlack SubprocessorsSlack AffiliatesDMCA PolicyMulti-year Accessibility PlanSecuritySecuritySecurity PracticesReport a VulnerabilitySlack CommunitySlack CommunitySlack Community Forum Terms of ServiceArchivesArchivesTerms & Policy ArchivesLast Updated: April 25, 2023The Main Services Agreement and the Slack Supplemental Terms (together, the "Slack Terms”) describe your rights and responsibilities when using our online workplace productivity tools and platform (the “Services”).If you are “Customer”, the Slack Terms govern your access to and use of our Services. If you are being invited to a workspace set up by Customer, the User Terms of Service (the “User Terms”) govern your access to and use of the Services.Please read the Slack Terms carefully because they are a binding agreement between you and us. The Main Services Agreement is available at the following Salesforce link, as Slack is a Salesforce company:Main Services AgreementHere’s a link to the Slack Supplemental Terms:Slack Supplemental TermsLinks to other helpful resources are below, which offer clarifications on Slack’s product functionality, policies, and practices.Additional ResourcesGuide to Slack Data ExportsSlack’s Privacy Policy Slack’s User Terms of Service“Slack’s Approach to Security” whitepaper [PDF]Slack’s Security PageSlack Trust and ComplianceWho is the Customer?Processing InstructionsDowngrade for Non-PaymentPrivacy principles: search, learning, and intelligenceescTry Slack with your team for freeGet startedChange RegionSelecting a different region will change the language and content of slack.com.AmericasLatinoamérica (español)Brasil (português)United States (English)EuropeDeutschland (Deutsch)España (español)France (français)Italia (italiano)United Kingdom (English)Asia Pacific简体中文繁體中文India (English)日本 (日本語)대한민국 (한국어)Change RegionProductProductWatch DemoPricingPaid vs. FreeAccessibilityFeatured ReleasesChangelogStatusWhy Slack?Why Slack?Slack vs. EmailEnterpriseSmall BusinessProductivityTask ManagementScaleTrustFeaturesFeaturesChannelsSlack ConnectWorkflow BuilderMessagingHuddlesCanvasListsClipsApps & IntegrationsFile SharingSlack AIAgentforceEnterprise SearchSecurityEnterprise Key ManagementSlack AtlasSee all featuresSolutionsSolutionsEngineeringITCustomer ServiceSalesProject ManagementMarketingSecurityManufacturing, Auto & EnergyTechnologyMediaFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesSee all solutionsResourcesResourcesHelp CenterWhat’s NewResources LibrarySlack BlogCommunityCustomer StoriesEventsDevelopersPartnersPartner OffersSlack MarketplaceSlack CertifiedRun Effective MeetingsCollaborate ExternallyManage Projects EfficientlyCompanyCompanyAbout UsNewsMedia KitBrand CenterCareersSwag StoreEngineering BlogDesign BlogContact UsDownload SlackPrivacyTermsCookie PreferencesYour Privacy Choices©2025 Slack Technologies, LLC, a Salesforce company. All rights reserved. Various trademarks held by their respective owners.

--- Slack – Terms (Before) +++ Slack – Terms (After) @@ -1 +1 @@ -Skip to main contentFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSearchSign inRequest a demoGet startedGet startedBackFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSign inRequest a demoDownload SlackClose NavigationClose NavigationMain Services AgreementLegal navigationAdditional Terms PagesClose Legal NavigationGetting startedOverviewTermsTermsMain Services AgreementUser Terms of ServiceSlack Supplemental TermsAPI Terms of ServiceSlack Marketplace AgreementSlack Partner Program Terms & ConditionsSlack Developer Program AgreementSlack Brand Terms of ServicePoliciesPoliciesAcceptable Use PolicySlack SubprocessorsSlack AffiliatesDMCA PolicyMulti-year Accessibility PlanSecuritySecuritySecurity PracticesReport a VulnerabilitySlack CommunitySlack CommunitySlack Community Forum Terms of ServiceArchivesArchivesTerms & Policy ArchivesLast Updated: April 25, 2023The Main Services Agreement and the Slack Supplemental Terms (together, the "Slack Terms”) describe your rights and responsibilities when using our online workplace productivity tools and platform (the “Services”).If you are “Customer”, the Slack Terms govern your access to and use of our Services. If you are being invited to a workspace set up by Customer, the User Terms of Service (the “User Terms”) govern your access to and use of the Services.Please read the Slack Terms carefully because they are a binding agreement between you and us. The Main Services Agreement is available at the following Salesforce link, as Slack is a Salesforce company:Main Services AgreementHere’s a link to the Slack Supplemental Terms:Slack Supplemental TermsLinks to other helpful resources are below, which offer clarifications on Slack’s product functionality, policies, and practices.Additional ResourcesGuide to Slack Data ExportsSlack’s Privacy Policy Slack’s User Terms of Service“Slack’s Approach to Security” whitepaper [PDF]Slack’s Security PageSlack Trust and ComplianceWho is the Customer?Processing InstructionsDowngrade for Non-PaymentPrivacy principles: search, learning, and intelligenceescTry Slack with your team for freeGet startedChange RegionSelecting a different region will change the language and content of slack.com.AmericasLatinoamérica (español)Brasil (português)United States (English)EuropeDeutschland (Deutsch)España (español)France (français)Italia (italiano)United Kingdom (English)Asia Pacific简体中文繁體中文India (English)日本 (日本語)대한민국 (한국어)Change RegionProductProductWatch DemoPricingPaid vs. FreeAccessibilityFeatured ReleasesChangelogStatusWhy Slack?Why Slack?Slack vs. EmailEnterpriseSmall BusinessProductivityTask ManagementScaleTrustFeaturesFeaturesChannelsSlack ConnectWorkflow BuilderMessagingHuddlesCanvasListsClipsApps & IntegrationsFile SharingSlack AIAgentforceEnterprise SearchSecurityEnterprise Key ManagementSlack AtlasSee all featuresSolutionsSolutionsEngineeringITCustomer ServiceSalesProject ManagementMarketingSecurityManufacturing, Auto & EnergyTechnologyMediaFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesSee all solutionsResourcesResourcesHelp CenterWhat’s NewResources LibrarySlack BlogCommunityCustomer StoriesEventsDevelopersPartnersPartner OffersSlack MarketplaceSlack CertifiedRun Effective MeetingsCollaborate ExternallyManage Projects EfficientlyCompanyCompanyAbout UsNewsMedia KitBrand CenterCareersSwag StoreEngineering BlogDesign BlogContact UsDownload SlackPrivacyTermsCookie PreferencesYour Privacy Choices©2025 Slack Technologies, LLC, a Salesforce company. All rights reserved. Various trademarks held by their respective owners. +Skip to main contentFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSearchSign inTalk to salesGet startedGet startedBackFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSign inTalk to salesDownload SlackClose NavigationClose NavigationMain Services AgreementLegal navigationAdditional Terms PagesClose Legal NavigationGetting startedOverviewTermsTermsMain Services AgreementUser Terms of ServiceSlack Supplemental TermsAPI Terms of ServiceSlack Marketplace AgreementSlack Partner Program Terms & ConditionsSlack Developer Program AgreementSlack Brand Terms of ServicePoliciesPoliciesAcceptable Use PolicySlack SubprocessorsSlack AffiliatesDMCA PolicyMulti-year Accessibility PlanSecuritySecuritySecurity PracticesReport a VulnerabilitySlack CommunitySlack CommunitySlack Community Forum Terms of ServiceArchivesArchivesTerms & Policy ArchivesLast Updated: April 25, 2023The Main Services Agreement and the Slack Supplemental Terms (together, the "Slack Terms”) describe your rights and responsibilities when using our online workplace productivity tools and platform (the “Services”).If you are “Customer”, the Slack Terms govern your access to and use of our Services. If you are being invited to a workspace set up by Customer, the User Terms of Service (the “User Terms”) govern your access to and use of the Services.Please read the Slack Terms carefully because they are a binding agreement between you and us. The Main Services Agreement is available at the following Salesforce link, as Slack is a Salesforce company:Main Services AgreementHere’s a link to the Slack Supplemental Terms:Slack Supplemental TermsLinks to other helpful resources are below, which offer clarifications on Slack’s product functionality, policies, and practices.Additional ResourcesGuide to Slack Data ExportsSlack’s Privacy Policy Slack’s User Terms of Service“Slack’s Approach to Security” whitepaper [PDF]Slack’s Security PageSlack Trust and ComplianceWho is the Customer?Processing InstructionsDowngrade for Non-PaymentPrivacy principles: search, learning, and intelligenceescTry Slack with your team for freeGet startedChange RegionSelecting a different region will change the language and content of slack.com.AmericasLatinoamérica (español)Brasil (português)United States (English)EuropeDeutschland (Deutsch)España (español)France (français)Italia (italiano)United Kingdom (English)Asia Pacific简体中文繁體中文India (English)日本 (日本語)대한민국 (한국어)Change RegionProductProductWatch DemoPricingPaid vs. FreeAccessibilityFeatured ReleasesChangelogStatusWhy Slack?Why Slack?Slack vs. EmailEnterpriseSmall BusinessProductivityTask ManagementScaleTrustFeaturesFeaturesChannelsSlack ConnectWorkflow BuilderMessagingHuddlesCanvasListsClipsApps & IntegrationsFile SharingSlack AIAgentforceEnterprise SearchSecurityEnterprise Key ManagementSlack AtlasSee all featuresSolutionsSolutionsEngineeringITCustomer ServiceSalesProject ManagementMarketingSecurityManufacturing, Auto & EnergyTechnologyMediaFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesSee all solutionsResourcesResourcesHelp CenterWhat’s NewResources LibrarySlack BlogCommunityCustomer StoriesEventsDevelopersPartnersPartner OffersSlack MarketplaceSlack CertifiedRun Effective MeetingsCollaborate ExternallyManage Projects EfficientlyCompanyCompanyAbout UsNewsMedia KitBrand CenterCareersSwag StoreEngineering BlogDesign BlogContact UsDownload SlackPrivacyTermsCookie PreferencesYour Privacy Choices©2025 Slack Technologies, LLC, a Salesforce company. All rights reserved. Various trademarks held by their respective owners.

--- Slack – Terms (Before) +++ Slack – Terms (After) @@ -1 +1 @@ -Skip to main contentFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSearchSign inTalk to salesGet startedGet startedBackFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSign inTalk to salesDownload SlackClose NavigationClose NavigationMain Services AgreementLegal navigationAdditional Terms PagesClose Legal NavigationGetting startedOverviewTermsTermsMain Services AgreementUser Terms of ServiceSlack Supplemental TermsAPI Terms of ServiceSlack Marketplace AgreementSlack Partner Program Terms & ConditionsSlack Developer Program AgreementSlack Brand Terms of ServicePoliciesPoliciesAcceptable Use PolicySlack SubprocessorsSlack AffiliatesDMCA PolicyMulti-year Accessibility PlanSecuritySecuritySecurity PracticesReport a VulnerabilitySlack CommunitySlack CommunitySlack Community Forum Terms of ServiceArchivesArchivesTerms & Policy ArchivesLast Updated: April 25, 2023The Main Services Agreement and the Slack Supplemental Terms (together, the "Slack Terms”) describe your rights and responsibilities when using our online workplace productivity tools and platform (the “Services”).If you are “Customer”, the Slack Terms govern your access to and use of our Services. If you are being invited to a workspace set up by Customer, the User Terms of Service (the “User Terms”) govern your access to and use of the Services.Please read the Slack Terms carefully because they are a binding agreement between you and us. The Main Services Agreement is available at the following Salesforce link, as Slack is a Salesforce company:Main Services AgreementHere’s a link to the Slack Supplemental Terms:Slack Supplemental TermsLinks to other helpful resources are below, which offer clarifications on Slack’s product functionality, policies, and practices.Additional ResourcesGuide to Slack Data ExportsSlack’s Privacy Policy Slack’s User Terms of Service“Slack’s Approach to Security” whitepaper [PDF]Slack’s Security PageSlack Trust and ComplianceWho is the Customer?Processing InstructionsDowngrade for Non-PaymentPrivacy principles: search, learning, and intelligenceescTry Slack with your team for freeGet startedChange RegionSelecting a different region will change the language and content of slack.com.AmericasLatinoamérica (español)Brasil (português)United States (English)EuropeDeutschland (Deutsch)España (español)France (français)Italia (italiano)United Kingdom (English)Asia Pacific简体中文繁體中文India (English)日本 (日本語)대한민국 (한국어)Change RegionProductProductWatch DemoPricingPaid vs. FreeAccessibilityFeatured ReleasesChangelogStatusWhy Slack?Why Slack?Slack vs. EmailEnterpriseSmall BusinessProductivityTask ManagementScaleTrustFeaturesFeaturesChannelsSlack ConnectWorkflow BuilderMessagingHuddlesCanvasListsClipsApps & IntegrationsFile SharingSlack AIAgentforceEnterprise SearchSecurityEnterprise Key ManagementSlack AtlasSee all featuresSolutionsSolutionsEngineeringITCustomer ServiceSalesProject ManagementMarketingSecurityManufacturing, Auto & EnergyTechnologyMediaFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesSee all solutionsResourcesResourcesHelp CenterWhat’s NewResources LibrarySlack BlogCommunityCustomer StoriesEventsDevelopersPartnersPartner OffersSlack MarketplaceSlack CertifiedRun Effective MeetingsCollaborate ExternallyManage Projects EfficientlyCompanyCompanyAbout UsNewsMedia KitBrand CenterCareersSwag StoreEngineering BlogDesign BlogContact UsDownload SlackPrivacyTermsCookie PreferencesYour Privacy Choices©2025 Slack Technologies, LLC, a Salesforce company. All rights reserved. Various trademarks held by their respective owners. +Skip to main contentFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSearchSign inRequest a demoGet startedGet startedBackFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSign inRequest a demoDownload SlackClose NavigationClose NavigationMain Services AgreementLegal navigationAdditional Terms PagesClose Legal NavigationGetting startedOverviewTermsTermsMain Services AgreementUser Terms of ServiceSlack Supplemental TermsAPI Terms of ServiceSlack Marketplace AgreementSlack Partner Program Terms & ConditionsSlack Developer Program AgreementSlack Brand Terms of ServicePoliciesPoliciesAcceptable Use PolicySlack SubprocessorsSlack AffiliatesDMCA PolicyMulti-year Accessibility PlanSecuritySecuritySecurity PracticesReport a VulnerabilitySlack CommunitySlack CommunitySlack Community Forum Terms of ServiceArchivesArchivesTerms & Policy ArchivesLast Updated: April 25, 2023The Main Services Agreement and the Slack Supplemental Terms (together, the "Slack Terms”) describe your rights and responsibilities when using our online workplace productivity tools and platform (the “Services”).If you are “Customer”, the Slack Terms govern your access to and use of our Services. If you are being invited to a workspace set up by Customer, the User Terms of Service (the “User Terms”) govern your access to and use of the Services.Please read the Slack Terms carefully because they are a binding agreement between you and us. The Main Services Agreement is available at the following Salesforce link, as Slack is a Salesforce company:Main Services AgreementHere’s a link to the Slack Supplemental Terms:Slack Supplemental TermsLinks to other helpful resources are below, which offer clarifications on Slack’s product functionality, policies, and practices.Additional ResourcesGuide to Slack Data ExportsSlack’s Privacy Policy Slack’s User Terms of Service“Slack’s Approach to Security” whitepaper [PDF]Slack’s Security PageSlack Trust and ComplianceWho is the Customer?Processing InstructionsDowngrade for Non-PaymentPrivacy principles: search, learning, and intelligenceescTry Slack with your team for freeGet startedChange RegionSelecting a different region will change the language and content of slack.com.AmericasLatinoamérica (español)Brasil (português)United States (English)EuropeDeutschland (Deutsch)España (español)France (français)Italia (italiano)United Kingdom (English)Asia Pacific简体中文繁體中文India (English)日本 (日本語)대한민국 (한국어)Change RegionProductProductWatch DemoPricingPaid vs. FreeAccessibilityFeatured ReleasesChangelogStatusWhy Slack?Why Slack?Slack vs. EmailEnterpriseSmall BusinessProductivityTask ManagementScaleTrustFeaturesFeaturesChannelsSlack ConnectWorkflow BuilderMessagingHuddlesCanvasListsClipsApps & IntegrationsFile SharingSlack AIAgentforceEnterprise SearchSecurityEnterprise Key ManagementSlack AtlasSee all featuresSolutionsSolutionsEngineeringITCustomer ServiceSalesProject ManagementMarketingSecurityManufacturing, Auto & EnergyTechnologyMediaFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesSee all solutionsResourcesResourcesHelp CenterWhat’s NewResources LibrarySlack BlogCommunityCustomer StoriesEventsDevelopersPartnersPartner OffersSlack MarketplaceSlack CertifiedRun Effective MeetingsCollaborate ExternallyManage Projects EfficientlyCompanyCompanyAbout UsNewsMedia KitBrand CenterCareersSwag StoreEngineering BlogDesign BlogContact UsDownload SlackPrivacyTermsCookie PreferencesYour Privacy Choices©2025 Slack Technologies, LLC, a Salesforce company. All rights reserved. Various trademarks held by their respective owners.

--- Slack – Terms (Before) +++ Slack – Terms (After) @@ -1 +1 @@ -Skip to main contentFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSearchSign inRequest a demoGet startedGet startedBackFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSign inRequest a demoDownload SlackClose NavigationClose NavigationMain Services AgreementLegal navigationAdditional Terms PagesClose Legal NavigationGetting startedOverviewTermsTermsMain Services AgreementUser Terms of ServiceSlack Supplemental TermsAPI Terms of ServiceSlack Marketplace AgreementSlack Partner Program Terms & ConditionsSlack Developer Program AgreementSlack Brand Terms of ServicePoliciesPoliciesAcceptable Use PolicySlack SubprocessorsSlack AffiliatesDMCA PolicyMulti-year Accessibility PlanSecuritySecuritySecurity PracticesReport a VulnerabilitySlack CommunitySlack CommunitySlack Community Forum Terms of ServiceArchivesArchivesTerms & Policy ArchivesLast Updated: April 25, 2023The Main Services Agreement and the Slack Supplemental Terms (together, the "Slack Terms”) describe your rights and responsibilities when using our online workplace productivity tools and platform (the “Services”).If you are “Customer”, the Slack Terms govern your access to and use of our Services. If you are being invited to a workspace set up by Customer, the User Terms of Service (the “User Terms”) govern your access to and use of the Services.Please read the Slack Terms carefully because they are a binding agreement between you and us. The Main Services Agreement is available at the following Salesforce link, as Slack is a Salesforce company:Main Services AgreementHere’s a link to the Slack Supplemental Terms:Slack Supplemental TermsLinks to other helpful resources are below, which offer clarifications on Slack’s product functionality, policies, and practices.Additional ResourcesGuide to Slack Data ExportsSlack’s Privacy Policy Slack’s User Terms of Service“Slack’s Approach to Security” whitepaper [PDF]Slack’s Security PageSlack Trust and ComplianceWho is the Customer?Processing InstructionsDowngrade for Non-PaymentPrivacy principles: search, learning, and intelligenceescTry Slack with your team for freeGet startedChange RegionSelecting a different region will change the language and content of slack.com.AmericasLatinoamérica (español)Brasil (português)United States (English)EuropeDeutschland (Deutsch)España (español)France (français)Italia (italiano)United Kingdom (English)Asia Pacific简体中文繁體中文India (English)日本 (日本語)대한민국 (한국어)Change RegionProductProductWatch DemoPricingPaid vs. FreeAccessibilityFeatured ReleasesChangelogStatusWhy Slack?Why Slack?Slack vs. EmailEnterpriseSmall BusinessProductivityTask ManagementScaleTrustFeaturesFeaturesChannelsSlack ConnectWorkflow BuilderMessagingHuddlesCanvasListsClipsApps & IntegrationsFile SharingSlack AIAgentforceEnterprise SearchSecurityEnterprise Key ManagementSlack AtlasSee all featuresSolutionsSolutionsEngineeringITCustomer ServiceSalesProject ManagementMarketingSecurityManufacturing, Auto & EnergyTechnologyMediaFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesSee all solutionsResourcesResourcesHelp CenterWhat’s NewResources LibrarySlack BlogCommunityCustomer StoriesEventsDevelopersPartnersPartner OffersSlack MarketplaceSlack CertifiedRun Effective MeetingsCollaborate ExternallyManage Projects EfficientlyCompanyCompanyAbout UsNewsMedia KitBrand CenterCareersSwag StoreEngineering BlogDesign BlogContact UsDownload SlackPrivacyTermsCookie PreferencesYour Privacy Choices©2025 Slack Technologies, LLC, a Salesforce company. All rights reserved. Various trademarks held by their respective owners. +Skip to main contentFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSearchSign inTalk to salesGet startedGet startedBackFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSign inTalk to salesDownload SlackClose NavigationClose NavigationMain Services AgreementLegal navigationAdditional Terms PagesClose Legal NavigationGetting startedOverviewTermsTermsMain Services AgreementUser Terms of ServiceSlack Supplemental TermsAPI Terms of ServiceSlack Marketplace AgreementSlack Partner Program Terms & ConditionsSlack Developer Program AgreementSlack Brand Terms of ServicePoliciesPoliciesAcceptable Use PolicySlack SubprocessorsSlack AffiliatesDMCA PolicyMulti-year Accessibility PlanSecuritySecuritySecurity PracticesReport a VulnerabilitySlack CommunitySlack CommunitySlack Community Forum Terms of ServiceArchivesArchivesTerms & Policy ArchivesLast Updated: April 25, 2023The Main Services Agreement and the Slack Supplemental Terms (together, the "Slack Terms”) describe your rights and responsibilities when using our online workplace productivity tools and platform (the “Services”).If you are “Customer”, the Slack Terms govern your access to and use of our Services. If you are being invited to a workspace set up by Customer, the User Terms of Service (the “User Terms”) govern your access to and use of the Services.Please read the Slack Terms carefully because they are a binding agreement between you and us. The Main Services Agreement is available at the following Salesforce link, as Slack is a Salesforce company:Main Services AgreementHere’s a link to the Slack Supplemental Terms:Slack Supplemental TermsLinks to other helpful resources are below, which offer clarifications on Slack’s product functionality, policies, and practices.Additional ResourcesGuide to Slack Data ExportsSlack’s Privacy Policy Slack’s User Terms of Service“Slack’s Approach to Security” whitepaper [PDF]Slack’s Security PageSlack Trust and ComplianceWho is the Customer?Processing InstructionsDowngrade for Non-PaymentPrivacy principles: search, learning, and intelligenceescTry Slack with your team for freeGet startedChange RegionSelecting a different region will change the language and content of slack.com.AmericasLatinoamérica (español)Brasil (português)United States (English)EuropeDeutschland (Deutsch)España (español)France (français)Italia (italiano)United Kingdom (English)Asia Pacific简体中文繁體中文India (English)日本 (日本語)대한민국 (한국어)Change RegionProductProductWatch DemoPricingPaid vs. FreeAccessibilityFeatured ReleasesChangelogStatusWhy Slack?Why Slack?Slack vs. EmailEnterpriseSmall BusinessProductivityTask ManagementScaleTrustFeaturesFeaturesChannelsSlack ConnectWorkflow BuilderMessagingHuddlesCanvasListsClipsApps & IntegrationsFile SharingSlack AIAgentforceEnterprise SearchSecurityEnterprise Key ManagementSlack AtlasSee all featuresSolutionsSolutionsEngineeringITCustomer ServiceSalesProject ManagementMarketingSecurityManufacturing, Auto & EnergyTechnologyMediaFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesSee all solutionsResourcesResourcesHelp CenterWhat’s NewResources LibrarySlack BlogCommunityCustomer StoriesEventsDevelopersPartnersPartner OffersSlack MarketplaceSlack CertifiedRun Effective MeetingsCollaborate ExternallyManage Projects EfficientlyCompanyCompanyAbout UsNewsMedia KitBrand CenterCareersSwag StoreEngineering BlogDesign BlogContact UsDownload SlackPrivacyTermsCookie PreferencesYour Privacy Choices©2025 Slack Technologies, LLC, a Salesforce company. All rights reserved. Various trademarks held by their respective owners.

--- Slack – Terms (Before) +++ Slack – Terms (After) @@ -1 +1 @@ -Skip to main contentFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSearchSign inGet a demoGet startedGet startedBackFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSign inGet a demoDownload SlackClose NavigationClose NavigationMain Services AgreementLegal navigationAdditional Terms PagesClose Legal NavigationGetting startedOverviewTermsTermsMain Services AgreementUser Terms of ServiceSlack Supplemental TermsAPI Terms of ServiceSlack Marketplace AgreementSlack Partner Program Terms & ConditionsSlack Developer Program AgreementSlack Brand Terms of ServicePoliciesPoliciesAcceptable Use PolicySlack SubprocessorsSlack AffiliatesDMCA PolicyMulti-year Accessibility PlanSecuritySecuritySecurity PracticesReport a VulnerabilitySlack CommunitySlack CommunitySlack Community Forum Terms of ServiceArchivesArchivesTerms & Policy ArchivesLast Updated: April 25, 2023The Main Services Agreement and the Slack Supplemental Terms (together, the "Slack Terms”) describe your rights and responsibilities when using our online workplace productivity tools and platform (the “Services”).If you are “Customer”, the Slack Terms govern your access to and use of our Services. If you are being invited to a workspace set up by Customer, the User Terms of Service (the “User Terms”) govern your access to and use of the Services.Please read the Slack Terms carefully because they are a binding agreement between you and us. The Main Services Agreement is available at the following Salesforce link, as Slack is a Salesforce company:Main Services AgreementHere’s a link to the Slack Supplemental Terms:Slack Supplemental TermsLinks to other helpful resources are below, which offer clarifications on Slack’s product functionality, policies, and practices.Additional ResourcesGuide to Slack Data ExportsSlack’s Privacy Policy Slack’s User Terms of Service“Slack’s Approach to Security” whitepaper [PDF]Slack’s Security PageSlack Trust and ComplianceWho is the Customer?Processing InstructionsDowngrade for Non-PaymentPrivacy principles: search, learning, and intelligenceescTry Slack with your team for freeGet startedChange RegionSelecting a different region will change the language and content of slack.com.AmericasLatinoamérica (español)Brasil (português)United States (English)EuropeDeutschland (Deutsch)España (español)France (français)Italia (italiano)United Kingdom (English)Asia Pacific简体中文繁體中文India (English)日本 (日本語)대한민국 (한국어)Change RegionProductProductWatch DemoPricingPaid vs. FreeAccessibilityFeatured ReleasesChangelogStatusWhy Slack?Why Slack?Slack vs. EmailEnterpriseSmall BusinessProductivityTask ManagementScaleTrustFeaturesFeaturesChannelsSlack ConnectWorkflow BuilderMessagingHuddlesCanvasListsClipsApps & IntegrationsFile SharingSlack AIAgentforceEnterprise SearchSecurityEnterprise Key ManagementSlack AtlasSee all featuresSolutionsSolutionsEngineeringITCustomer ServiceSalesProject ManagementMarketingSecurityManufacturing, Auto & EnergyTechnologyMediaFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesSee all solutionsResourcesResourcesHelp CenterWhat’s NewResources LibrarySlack BlogCommunityCustomer StoriesEventsDevelopersPartnersPartner OffersSlack MarketplaceSlack CertifiedRun Effective MeetingsCollaborate ExternallyManage Projects EfficientlyCompanyCompanyAbout UsNewsMedia KitBrand CenterCareersSwag StoreEngineering BlogDesign BlogContact UsDownload SlackPrivacyTermsCookie PreferencesYour Privacy Choices©2025 Slack Technologies, LLC, a Salesforce company. All rights reserved. Various trademarks held by their respective owners. +Skip to main contentFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSearchSign inRequest a demoGet startedGet startedBackFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSign inRequest a demoDownload SlackClose NavigationClose NavigationMain Services AgreementLegal navigationAdditional Terms PagesClose Legal NavigationGetting startedOverviewTermsTermsMain Services AgreementUser Terms of ServiceSlack Supplemental TermsAPI Terms of ServiceSlack Marketplace AgreementSlack Partner Program Terms & ConditionsSlack Developer Program AgreementSlack Brand Terms of ServicePoliciesPoliciesAcceptable Use PolicySlack SubprocessorsSlack AffiliatesDMCA PolicyMulti-year Accessibility PlanSecuritySecuritySecurity PracticesReport a VulnerabilitySlack CommunitySlack CommunitySlack Community Forum Terms of ServiceArchivesArchivesTerms & Policy ArchivesLast Updated: April 25, 2023The Main Services Agreement and the Slack Supplemental Terms (together, the "Slack Terms”) describe your rights and responsibilities when using our online workplace productivity tools and platform (the “Services”).If you are “Customer”, the Slack Terms govern your access to and use of our Services. If you are being invited to a workspace set up by Customer, the User Terms of Service (the “User Terms”) govern your access to and use of the Services.Please read the Slack Terms carefully because they are a binding agreement between you and us. The Main Services Agreement is available at the following Salesforce link, as Slack is a Salesforce company:Main Services AgreementHere’s a link to the Slack Supplemental Terms:Slack Supplemental TermsLinks to other helpful resources are below, which offer clarifications on Slack’s product functionality, policies, and practices.Additional ResourcesGuide to Slack Data ExportsSlack’s Privacy Policy Slack’s User Terms of Service“Slack’s Approach to Security” whitepaper [PDF]Slack’s Security PageSlack Trust and ComplianceWho is the Customer?Processing InstructionsDowngrade for Non-PaymentPrivacy principles: search, learning, and intelligenceescTry Slack with your team for freeGet startedChange RegionSelecting a different region will change the language and content of slack.com.AmericasLatinoamérica (español)Brasil (português)United States (English)EuropeDeutschland (Deutsch)España (español)France (français)Italia (italiano)United Kingdom (English)Asia Pacific简体中文繁體中文India (English)日本 (日本語)대한민국 (한국어)Change RegionProductProductWatch DemoPricingPaid vs. FreeAccessibilityFeatured ReleasesChangelogStatusWhy Slack?Why Slack?Slack vs. EmailEnterpriseSmall BusinessProductivityTask ManagementScaleTrustFeaturesFeaturesChannelsSlack ConnectWorkflow BuilderMessagingHuddlesCanvasListsClipsApps & IntegrationsFile SharingSlack AIAgentforceEnterprise SearchSecurityEnterprise Key ManagementSlack AtlasSee all featuresSolutionsSolutionsEngineeringITCustomer ServiceSalesProject ManagementMarketingSecurityManufacturing, Auto & EnergyTechnologyMediaFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesSee all solutionsResourcesResourcesHelp CenterWhat’s NewResources LibrarySlack BlogCommunityCustomer StoriesEventsDevelopersPartnersPartner OffersSlack MarketplaceSlack CertifiedRun Effective MeetingsCollaborate ExternallyManage Projects EfficientlyCompanyCompanyAbout UsNewsMedia KitBrand CenterCareersSwag StoreEngineering BlogDesign BlogContact UsDownload SlackPrivacyTermsCookie PreferencesYour Privacy Choices©2025 Slack Technologies, LLC, a Salesforce company. All rights reserved. Various trademarks held by their respective owners.

--- Slack – Terms (Before) +++ Slack – Terms (After) @@ -1 +1 @@ -Skip to main contentFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSearchSign inTalk to salesGet startedGet startedBackFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSign inTalk to salesDownload SlackClose NavigationClose NavigationMain Services AgreementLegal navigationAdditional Terms PagesClose Legal NavigationGetting startedOverviewTermsTermsMain Services AgreementUser Terms of ServiceSlack Supplemental TermsAPI Terms of ServiceSlack Marketplace AgreementSlack Partner Program Terms & ConditionsSlack Developer Program AgreementSlack Brand Terms of ServicePoliciesPoliciesAcceptable Use PolicySlack SubprocessorsSlack AffiliatesDMCA PolicyMulti-year Accessibility PlanSecuritySecuritySecurity PracticesReport a VulnerabilitySlack CommunitySlack CommunitySlack Community Forum Terms of ServiceArchivesArchivesTerms & Policy ArchivesLast Updated: April 25, 2023The Main Services Agreement and the Slack Supplemental Terms (together, the "Slack Terms”) describe your rights and responsibilities when using our online workplace productivity tools and platform (the “Services”).If you are “Customer”, the Slack Terms govern your access to and use of our Services. If you are being invited to a workspace set up by Customer, the User Terms of Service (the “User Terms”) govern your access to and use of the Services.Please read the Slack Terms carefully because they are a binding agreement between you and us. The Main Services Agreement is available at the following Salesforce link, as Slack is a Salesforce company:Main Services AgreementHere’s a link to the Slack Supplemental Terms:Slack Supplemental TermsLinks to other helpful resources are below, which offer clarifications on Slack’s product functionality, policies, and practices.Additional ResourcesGuide to Slack Data ExportsSlack’s Privacy Policy Slack’s User Terms of Service“Slack’s Approach to Security” whitepaper [PDF]Slack’s Security PageSlack Trust and ComplianceWho is the Customer?Processing InstructionsDowngrade for Non-PaymentPrivacy principles: search, learning, and intelligenceescTry Slack with your team for freeGet startedChange RegionSelecting a different region will change the language and content of slack.com.AmericasLatinoamérica (español)Brasil (português)United States (English)EuropeDeutschland (Deutsch)España (español)France (français)Italia (italiano)United Kingdom (English)Asia Pacific简体中文繁體中文India (English)日本 (日本語)대한민국 (한국어)Change RegionProductProductWatch DemoPricingPaid vs. FreeAccessibilityFeatured ReleasesChangelogStatusWhy Slack?Why Slack?Slack vs. EmailEnterpriseSmall BusinessProductivityTask ManagementScaleTrustFeaturesFeaturesChannelsSlack ConnectWorkflow BuilderMessagingHuddlesCanvasListsClipsApps & IntegrationsFile SharingSlack AIAgentforceEnterprise SearchSecurityEnterprise Key ManagementSlack AtlasSee all featuresSolutionsSolutionsEngineeringITCustomer ServiceSalesProject ManagementMarketingSecurityManufacturing, Auto & EnergyTechnologyMediaFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesSee all solutionsResourcesResourcesHelp CenterWhat’s NewResources LibrarySlack BlogCommunityCustomer StoriesEventsDevelopersPartnersPartner OffersSlack MarketplaceSlack CertifiedRun Effective MeetingsCollaborate ExternallyManage Projects EfficientlyCompanyCompanyAbout UsNewsMedia KitBrand CenterCareersSwag StoreEngineering BlogDesign BlogContact UsDownload SlackPrivacyTermsCookie PreferencesYour Privacy Choices©2025 Slack Technologies, LLC, a Salesforce company. All rights reserved. Various trademarks held by their respective owners. +Skip to main contentFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSearchSign inGet a demoGet startedGet startedBackFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSign inGet a demoDownload SlackClose NavigationClose NavigationMain Services AgreementLegal navigationAdditional Terms PagesClose Legal NavigationGetting startedOverviewTermsTermsMain Services AgreementUser Terms of ServiceSlack Supplemental TermsAPI Terms of ServiceSlack Marketplace AgreementSlack Partner Program Terms & ConditionsSlack Developer Program AgreementSlack Brand Terms of ServicePoliciesPoliciesAcceptable Use PolicySlack SubprocessorsSlack AffiliatesDMCA PolicyMulti-year Accessibility PlanSecuritySecuritySecurity PracticesReport a VulnerabilitySlack CommunitySlack CommunitySlack Community Forum Terms of ServiceArchivesArchivesTerms & Policy ArchivesLast Updated: April 25, 2023The Main Services Agreement and the Slack Supplemental Terms (together, the "Slack Terms”) describe your rights and responsibilities when using our online workplace productivity tools and platform (the “Services”).If you are “Customer”, the Slack Terms govern your access to and use of our Services. If you are being invited to a workspace set up by Customer, the User Terms of Service (the “User Terms”) govern your access to and use of the Services.Please read the Slack Terms carefully because they are a binding agreement between you and us. The Main Services Agreement is available at the following Salesforce link, as Slack is a Salesforce company:Main Services AgreementHere’s a link to the Slack Supplemental Terms:Slack Supplemental TermsLinks to other helpful resources are below, which offer clarifications on Slack’s product functionality, policies, and practices.Additional ResourcesGuide to Slack Data ExportsSlack’s Privacy Policy Slack’s User Terms of Service“Slack’s Approach to Security” whitepaper [PDF]Slack’s Security PageSlack Trust and ComplianceWho is the Customer?Processing InstructionsDowngrade for Non-PaymentPrivacy principles: search, learning, and intelligenceescTry Slack with your team for freeGet startedChange RegionSelecting a different region will change the language and content of slack.com.AmericasLatinoamérica (español)Brasil (português)United States (English)EuropeDeutschland (Deutsch)España (español)France (français)Italia (italiano)United Kingdom (English)Asia Pacific简体中文繁體中文India (English)日本 (日本語)대한민국 (한국어)Change RegionProductProductWatch DemoPricingPaid vs. FreeAccessibilityFeatured ReleasesChangelogStatusWhy Slack?Why Slack?Slack vs. EmailEnterpriseSmall BusinessProductivityTask ManagementScaleTrustFeaturesFeaturesChannelsSlack ConnectWorkflow BuilderMessagingHuddlesCanvasListsClipsApps & IntegrationsFile SharingSlack AIAgentforceEnterprise SearchSecurityEnterprise Key ManagementSlack AtlasSee all featuresSolutionsSolutionsEngineeringITCustomer ServiceSalesProject ManagementMarketingSecurityManufacturing, Auto & EnergyTechnologyMediaFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesSee all solutionsResourcesResourcesHelp CenterWhat’s NewResources LibrarySlack BlogCommunityCustomer StoriesEventsDevelopersPartnersPartner OffersSlack MarketplaceSlack CertifiedRun Effective MeetingsCollaborate ExternallyManage Projects EfficientlyCompanyCompanyAbout UsNewsMedia KitBrand CenterCareersSwag StoreEngineering BlogDesign BlogContact UsDownload SlackPrivacyTermsCookie PreferencesYour Privacy Choices©2025 Slack Technologies, LLC, a Salesforce company. All rights reserved. Various trademarks held by their respective owners.

--- Slack – Terms (Before) +++ Slack – Terms (After) @@ -1 +1 @@ -Skip to main contentFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSearchSign inRequest a demoGet startedGet startedBackFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSign inRequest a demoDownload SlackClose NavigationClose NavigationMain Services AgreementLegal navigationAdditional Terms PagesClose Legal NavigationGetting startedOverviewTermsTermsMain Services AgreementUser Terms of ServiceSlack Supplemental TermsAPI Terms of ServiceSlack Marketplace AgreementSlack Partner Program Terms & ConditionsSlack Developer Program AgreementSlack Brand Terms of ServicePoliciesPoliciesAcceptable Use PolicySlack SubprocessorsSlack AffiliatesDMCA PolicyMulti-year Accessibility PlanSecuritySecuritySecurity PracticesReport a VulnerabilitySlack CommunitySlack CommunitySlack Community Forum Terms of ServiceArchivesArchivesTerms & Policy ArchivesLast Updated: April 25, 2023The Main Services Agreement and the Slack Supplemental Terms (together, the "Slack Terms”) describe your rights and responsibilities when using our online workplace productivity tools and platform (the “Services”).If you are “Customer”, the Slack Terms govern your access to and use of our Services. If you are being invited to a workspace set up by Customer, the User Terms of Service (the “User Terms”) govern your access to and use of the Services.Please read the Slack Terms carefully because they are a binding agreement between you and us. The Main Services Agreement is available at the following Salesforce link, as Slack is a Salesforce company:Main Services AgreementHere’s a link to the Slack Supplemental Terms:Slack Supplemental TermsLinks to other helpful resources are below, which offer clarifications on Slack’s product functionality, policies, and practices.Additional ResourcesGuide to Slack Data ExportsSlack’s Privacy Policy Slack’s User Terms of Service“Slack’s Approach to Security” whitepaper [PDF]Slack’s Security PageSlack Trust and ComplianceWho is the Customer?Processing InstructionsDowngrade for Non-PaymentPrivacy principles: search, learning, and intelligenceescTry Slack with your team for freeGet startedChange RegionSelecting a different region will change the language and content of slack.com.AmericasLatinoamérica (español)Brasil (português)United States (English)EuropeDeutschland (Deutsch)España (español)France (français)Italia (italiano)United Kingdom (English)Asia Pacific简体中文繁體中文India (English)日本 (日本語)대한민국 (한국어)Change RegionProductProductWatch DemoPricingPaid vs. FreeAccessibilityFeatured ReleasesChangelogStatusWhy Slack?Why Slack?Slack vs. EmailEnterpriseSmall BusinessProductivityTask ManagementScaleTrustFeaturesFeaturesChannelsSlack ConnectWorkflow BuilderMessagingHuddlesCanvasListsClipsApps & IntegrationsFile SharingSlack AIAgentforceEnterprise SearchSecurityEnterprise Key ManagementSlack AtlasSee all featuresSolutionsSolutionsEngineeringITCustomer ServiceSalesProject ManagementMarketingSecurityManufacturing, Auto & EnergyTechnologyMediaFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesSee all solutionsResourcesResourcesHelp CenterWhat’s NewResources LibrarySlack BlogCommunityCustomer StoriesEventsDevelopersPartnersPartner OffersSlack MarketplaceSlack CertifiedRun Effective MeetingsCollaborate ExternallyManage Projects EfficientlyCompanyCompanyAbout UsNewsMedia KitBrand CenterCareersSwag StoreEngineering BlogDesign BlogContact UsDownload SlackPrivacyTermsCookie PreferencesYour Privacy Choices©2025 Slack Technologies, LLC, a Salesforce company. All rights reserved. Various trademarks held by their respective owners. +Skip to main contentFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSearchSign inTalk to salesGet startedGet startedBackFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSign inTalk to salesDownload SlackClose NavigationClose NavigationMain Services AgreementLegal navigationAdditional Terms PagesClose Legal NavigationGetting startedOverviewTermsTermsMain Services AgreementUser Terms of ServiceSlack Supplemental TermsAPI Terms of ServiceSlack Marketplace AgreementSlack Partner Program Terms & ConditionsSlack Developer Program AgreementSlack Brand Terms of ServicePoliciesPoliciesAcceptable Use PolicySlack SubprocessorsSlack AffiliatesDMCA PolicyMulti-year Accessibility PlanSecuritySecuritySecurity PracticesReport a VulnerabilitySlack CommunitySlack CommunitySlack Community Forum Terms of ServiceArchivesArchivesTerms & Policy ArchivesLast Updated: April 25, 2023The Main Services Agreement and the Slack Supplemental Terms (together, the "Slack Terms”) describe your rights and responsibilities when using our online workplace productivity tools and platform (the “Services”).If you are “Customer”, the Slack Terms govern your access to and use of our Services. If you are being invited to a workspace set up by Customer, the User Terms of Service (the “User Terms”) govern your access to and use of the Services.Please read the Slack Terms carefully because they are a binding agreement between you and us. The Main Services Agreement is available at the following Salesforce link, as Slack is a Salesforce company:Main Services AgreementHere’s a link to the Slack Supplemental Terms:Slack Supplemental TermsLinks to other helpful resources are below, which offer clarifications on Slack’s product functionality, policies, and practices.Additional ResourcesGuide to Slack Data ExportsSlack’s Privacy Policy Slack’s User Terms of Service“Slack’s Approach to Security” whitepaper [PDF]Slack’s Security PageSlack Trust and ComplianceWho is the Customer?Processing InstructionsDowngrade for Non-PaymentPrivacy principles: search, learning, and intelligenceescTry Slack with your team for freeGet startedChange RegionSelecting a different region will change the language and content of slack.com.AmericasLatinoamérica (español)Brasil (português)United States (English)EuropeDeutschland (Deutsch)España (español)France (français)Italia (italiano)United Kingdom (English)Asia Pacific简体中文繁體中文India (English)日本 (日本語)대한민국 (한국어)Change RegionProductProductWatch DemoPricingPaid vs. FreeAccessibilityFeatured ReleasesChangelogStatusWhy Slack?Why Slack?Slack vs. EmailEnterpriseSmall BusinessProductivityTask ManagementScaleTrustFeaturesFeaturesChannelsSlack ConnectWorkflow BuilderMessagingHuddlesCanvasListsClipsApps & IntegrationsFile SharingSlack AIAgentforceEnterprise SearchSecurityEnterprise Key ManagementSlack AtlasSee all featuresSolutionsSolutionsEngineeringITCustomer ServiceSalesProject ManagementMarketingSecurityManufacturing, Auto & EnergyTechnologyMediaFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesSee all solutionsResourcesResourcesHelp CenterWhat’s NewResources LibrarySlack BlogCommunityCustomer StoriesEventsDevelopersPartnersPartner OffersSlack MarketplaceSlack CertifiedRun Effective MeetingsCollaborate ExternallyManage Projects EfficientlyCompanyCompanyAbout UsNewsMedia KitBrand CenterCareersSwag StoreEngineering BlogDesign BlogContact UsDownload SlackPrivacyTermsCookie PreferencesYour Privacy Choices©2025 Slack Technologies, LLC, a Salesforce company. All rights reserved. Various trademarks held by their respective owners.

--- Slack – Terms (Before) +++ Slack – Terms (After) @@ -1 +1 @@ -Skip to main contentFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSearchSign inTalk to salesGet startedGet startedBackFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSign inTalk to salesDownload SlackClose NavigationClose NavigationMain Services AgreementLegal navigationAdditional Terms PagesClose Legal NavigationGetting startedOverviewTermsTermsMain Services AgreementUser Terms of ServiceSlack Supplemental TermsAPI Terms of ServiceSlack Marketplace AgreementSlack Partner Program Terms & ConditionsSlack Developer Program AgreementSlack Brand Terms of ServicePoliciesPoliciesAcceptable Use PolicySlack SubprocessorsSlack AffiliatesDMCA PolicyMulti-year Accessibility PlanSecuritySecuritySecurity PracticesReport a VulnerabilitySlack CommunitySlack CommunitySlack Community Forum Terms of ServiceArchivesArchivesTerms & Policy ArchivesLast Updated: April 25, 2023The Main Services Agreement and the Slack Supplemental Terms (together, the "Slack Terms”) describe your rights and responsibilities when using our online workplace productivity tools and platform (the “Services”).If you are “Customer”, the Slack Terms govern your access to and use of our Services. If you are being invited to a workspace set up by Customer, the User Terms of Service (the “User Terms”) govern your access to and use of the Services.Please read the Slack Terms carefully because they are a binding agreement between you and us. The Main Services Agreement is available at the following Salesforce link, as Slack is a Salesforce company:Main Services AgreementHere’s a link to the Slack Supplemental Terms:Slack Supplemental TermsLinks to other helpful resources are below, which offer clarifications on Slack’s product functionality, policies, and practices.Additional ResourcesGuide to Slack Data ExportsSlack’s Privacy Policy Slack’s User Terms of Service“Slack’s Approach to Security” whitepaper [PDF]Slack’s Security PageSlack Trust and ComplianceWho is the Customer?Processing InstructionsDowngrade for Non-PaymentPrivacy principles: search, learning, and intelligenceescTry Slack with your team for freeGet startedChange RegionSelecting a different region will change the language and content of slack.com.AmericasLatinoamérica (español)Brasil (português)United States (English)EuropeDeutschland (Deutsch)España (español)France (français)Italia (italiano)United Kingdom (English)Asia Pacific简体中文繁體中文India (English)日本 (日本語)대한민국 (한국어)Change RegionProductProductWatch DemoPricingPaid vs. FreeAccessibilityFeatured ReleasesChangelogStatusWhy Slack?Why Slack?Slack vs. EmailEnterpriseSmall BusinessProductivityTask ManagementScaleTrustFeaturesFeaturesChannelsSlack ConnectWorkflow BuilderMessagingHuddlesCanvasListsClipsApps & IntegrationsFile SharingSlack AIAgentforceEnterprise SearchSecurityEnterprise Key ManagementSlack AtlasSee all featuresSolutionsSolutionsEngineeringITCustomer ServiceSalesProject ManagementMarketingSecurityManufacturing, Auto & EnergyTechnologyMediaFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesSee all solutionsResourcesResourcesHelp CenterWhat’s NewResources LibrarySlack BlogCommunityCustomer StoriesEventsDevelopersPartnersPartner OffersSlack MarketplaceSlack CertifiedRun Effective MeetingsCollaborate ExternallyManage Projects EfficientlyCompanyCompanyAbout UsNewsMedia KitBrand CenterCareersSwag StoreEngineering BlogDesign BlogContact UsDownload SlackPrivacyTermsCookie PreferencesYour Privacy Choices©2025 Slack Technologies, LLC, a Salesforce company. All rights reserved. Various trademarks held by their respective owners. +Skip to main contentFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSearchSign inRequest a demoGet startedGet startedBackFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSign inRequest a demoDownload SlackClose NavigationClose NavigationMain Services AgreementLegal navigationAdditional Terms PagesClose Legal NavigationGetting startedOverviewTermsTermsMain Services AgreementUser Terms of ServiceSlack Supplemental TermsAPI Terms of ServiceSlack Marketplace AgreementSlack Partner Program Terms & ConditionsSlack Developer Program AgreementSlack Brand Terms of ServicePoliciesPoliciesAcceptable Use PolicySlack SubprocessorsSlack AffiliatesDMCA PolicyMulti-year Accessibility PlanSecuritySecuritySecurity PracticesReport a VulnerabilitySlack CommunitySlack CommunitySlack Community Forum Terms of ServiceArchivesArchivesTerms & Policy ArchivesLast Updated: April 25, 2023The Main Services Agreement and the Slack Supplemental Terms (together, the "Slack Terms”) describe your rights and responsibilities when using our online workplace productivity tools and platform (the “Services”).If you are “Customer”, the Slack Terms govern your access to and use of our Services. If you are being invited to a workspace set up by Customer, the User Terms of Service (the “User Terms”) govern your access to and use of the Services.Please read the Slack Terms carefully because they are a binding agreement between you and us. The Main Services Agreement is available at the following Salesforce link, as Slack is a Salesforce company:Main Services AgreementHere’s a link to the Slack Supplemental Terms:Slack Supplemental TermsLinks to other helpful resources are below, which offer clarifications on Slack’s product functionality, policies, and practices.Additional ResourcesGuide to Slack Data ExportsSlack’s Privacy Policy Slack’s User Terms of Service“Slack’s Approach to Security” whitepaper [PDF]Slack’s Security PageSlack Trust and ComplianceWho is the Customer?Processing InstructionsDowngrade for Non-PaymentPrivacy principles: search, learning, and intelligenceescTry Slack with your team for freeGet startedChange RegionSelecting a different region will change the language and content of slack.com.AmericasLatinoamérica (español)Brasil (português)United States (English)EuropeDeutschland (Deutsch)España (español)France (français)Italia (italiano)United Kingdom (English)Asia Pacific简体中文繁體中文India (English)日本 (日本語)대한민국 (한국어)Change RegionProductProductWatch DemoPricingPaid vs. FreeAccessibilityFeatured ReleasesChangelogStatusWhy Slack?Why Slack?Slack vs. EmailEnterpriseSmall BusinessProductivityTask ManagementScaleTrustFeaturesFeaturesChannelsSlack ConnectWorkflow BuilderMessagingHuddlesCanvasListsClipsApps & IntegrationsFile SharingSlack AIAgentforceEnterprise SearchSecurityEnterprise Key ManagementSlack AtlasSee all featuresSolutionsSolutionsEngineeringITCustomer ServiceSalesProject ManagementMarketingSecurityManufacturing, Auto & EnergyTechnologyMediaFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesSee all solutionsResourcesResourcesHelp CenterWhat’s NewResources LibrarySlack BlogCommunityCustomer StoriesEventsDevelopersPartnersPartner OffersSlack MarketplaceSlack CertifiedRun Effective MeetingsCollaborate ExternallyManage Projects EfficientlyCompanyCompanyAbout UsNewsMedia KitBrand CenterCareersSwag StoreEngineering BlogDesign BlogContact UsDownload SlackPrivacyTermsCookie PreferencesYour Privacy Choices©2025 Slack Technologies, LLC, a Salesforce company. All rights reserved. Various trademarks held by their respective owners.

--- Slack – Terms (Before) +++ Slack – Terms (After) @@ -1 +1 @@ -Skip to main contentFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSearchSign inGet a demoGet startedGet startedBackFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSign inGet a demoDownload SlackClose NavigationClose NavigationMain Services AgreementLegal navigationAdditional Terms PagesClose Legal NavigationGetting startedOverviewTermsTermsMain Services AgreementUser Terms of ServiceSlack Supplemental TermsAPI Terms of ServiceSlack Marketplace AgreementSlack Partner Program Terms & ConditionsSlack Developer Program AgreementSlack Brand Terms of ServicePoliciesPoliciesAcceptable Use PolicySlack SubprocessorsSlack AffiliatesDMCA PolicyMulti-year Accessibility PlanSecuritySecuritySecurity PracticesReport a VulnerabilitySlack CommunitySlack CommunitySlack Community Forum Terms of ServiceArchivesArchivesTerms & Policy ArchivesLast Updated: April 25, 2023The Main Services Agreement and the Slack Supplemental Terms (together, the "Slack Terms”) describe your rights and responsibilities when using our online workplace productivity tools and platform (the “Services”).If you are “Customer”, the Slack Terms govern your access to and use of our Services. If you are being invited to a workspace set up by Customer, the User Terms of Service (the “User Terms”) govern your access to and use of the Services.Please read the Slack Terms carefully because they are a binding agreement between you and us. The Main Services Agreement is available at the following Salesforce link, as Slack is a Salesforce company:Main Services AgreementHere’s a link to the Slack Supplemental Terms:Slack Supplemental TermsLinks to other helpful resources are below, which offer clarifications on Slack’s product functionality, policies, and practices.Additional ResourcesGuide to Slack Data ExportsSlack’s Privacy Policy Slack’s User Terms of Service“Slack’s Approach to Security” whitepaper [PDF]Slack’s Security PageSlack Trust and ComplianceWho is the Customer?Processing InstructionsDowngrade for Non-PaymentPrivacy principles: search, learning, and intelligenceescTry Slack with your team for freeGet startedChange RegionSelecting a different region will change the language and content of slack.com.AmericasLatinoamérica (español)Brasil (português)United States (English)EuropeDeutschland (Deutsch)España (español)France (français)Italia (italiano)United Kingdom (English)Asia Pacific简体中文繁體中文India (English)日本 (日本語)대한민국 (한국어)Change RegionProductProductWatch DemoPricingPaid vs. FreeAccessibilityFeatured ReleasesChangelogStatusWhy Slack?Why Slack?Slack vs. EmailEnterpriseSmall BusinessProductivityTask ManagementScaleTrustFeaturesFeaturesChannelsSlack ConnectWorkflow BuilderMessagingHuddlesCanvasListsClipsApps & IntegrationsFile SharingSlack AIAgentforceEnterprise SearchSecurityEnterprise Key ManagementSlack AtlasSee all featuresSolutionsSolutionsEngineeringITCustomer ServiceSalesProject ManagementMarketingSecurityManufacturing, Auto & EnergyTechnologyMediaFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesSee all solutionsResourcesResourcesHelp CenterWhat’s NewResources LibrarySlack BlogCommunityCustomer StoriesEventsDevelopersPartnersPartner OffersSlack MarketplaceSlack CertifiedRun Effective MeetingsCollaborate ExternallyManage Projects EfficientlyCompanyCompanyAbout UsNewsMedia KitBrand CenterCareersSwag StoreEngineering BlogDesign BlogContact UsDownload SlackPrivacyTermsCookie PreferencesYour Privacy Choices©2025 Slack Technologies, LLC, a Salesforce company. All rights reserved. Various trademarks held by their respective owners. +Skip to main contentFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSearchSign inTalk to salesGet startedGet startedBackFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSign inTalk to salesDownload SlackClose NavigationClose NavigationMain Services AgreementLegal navigationAdditional Terms PagesClose Legal NavigationGetting startedOverviewTermsTermsMain Services AgreementUser Terms of ServiceSlack Supplemental TermsAPI Terms of ServiceSlack Marketplace AgreementSlack Partner Program Terms & ConditionsSlack Developer Program AgreementSlack Brand Terms of ServicePoliciesPoliciesAcceptable Use PolicySlack SubprocessorsSlack AffiliatesDMCA PolicyMulti-year Accessibility PlanSecuritySecuritySecurity PracticesReport a VulnerabilitySlack CommunitySlack CommunitySlack Community Forum Terms of ServiceArchivesArchivesTerms & Policy ArchivesLast Updated: April 25, 2023The Main Services Agreement and the Slack Supplemental Terms (together, the "Slack Terms”) describe your rights and responsibilities when using our online workplace productivity tools and platform (the “Services”).If you are “Customer”, the Slack Terms govern your access to and use of our Services. If you are being invited to a workspace set up by Customer, the User Terms of Service (the “User Terms”) govern your access to and use of the Services.Please read the Slack Terms carefully because they are a binding agreement between you and us. The Main Services Agreement is available at the following Salesforce link, as Slack is a Salesforce company:Main Services AgreementHere’s a link to the Slack Supplemental Terms:Slack Supplemental TermsLinks to other helpful resources are below, which offer clarifications on Slack’s product functionality, policies, and practices.Additional ResourcesGuide to Slack Data ExportsSlack’s Privacy Policy Slack’s User Terms of Service“Slack’s Approach to Security” whitepaper [PDF]Slack’s Security PageSlack Trust and ComplianceWho is the Customer?Processing InstructionsDowngrade for Non-PaymentPrivacy principles: search, learning, and intelligenceescTry Slack with your team for freeGet startedChange RegionSelecting a different region will change the language and content of slack.com.AmericasLatinoamérica (español)Brasil (português)United States (English)EuropeDeutschland (Deutsch)España (español)France (français)Italia (italiano)United Kingdom (English)Asia Pacific简体中文繁體中文India (English)日本 (日本語)대한민국 (한국어)Change RegionProductProductWatch DemoPricingPaid vs. FreeAccessibilityFeatured ReleasesChangelogStatusWhy Slack?Why Slack?Slack vs. EmailEnterpriseSmall BusinessProductivityTask ManagementScaleTrustFeaturesFeaturesChannelsSlack ConnectWorkflow BuilderMessagingHuddlesCanvasListsClipsApps & IntegrationsFile SharingSlack AIAgentforceEnterprise SearchSecurityEnterprise Key ManagementSlack AtlasSee all featuresSolutionsSolutionsEngineeringITCustomer ServiceSalesProject ManagementMarketingSecurityManufacturing, Auto & EnergyTechnologyMediaFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesSee all solutionsResourcesResourcesHelp CenterWhat’s NewResources LibrarySlack BlogCommunityCustomer StoriesEventsDevelopersPartnersPartner OffersSlack MarketplaceSlack CertifiedRun Effective MeetingsCollaborate ExternallyManage Projects EfficientlyCompanyCompanyAbout UsNewsMedia KitBrand CenterCareersSwag StoreEngineering BlogDesign BlogContact UsDownload SlackPrivacyTermsCookie PreferencesYour Privacy Choices©2025 Slack Technologies, LLC, a Salesforce company. All rights reserved. Various trademarks held by their respective owners.

--- Slack – Terms (Before) +++ Slack – Terms (After) @@ -1 +1 @@ -Skip to main contentFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSearchSign inGet a demoGet startedGet startedBackFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSign inGet a demoDownload SlackClose NavigationClose NavigationMain Services AgreementLegal navigationAdditional Terms PagesClose Legal NavigationGetting startedOverviewTermsTermsMain Services AgreementUser Terms of ServiceSlack Supplemental TermsAPI Terms of ServiceSlack Marketplace AgreementSlack Partner Program Terms & ConditionsSlack Developer Program AgreementSlack Brand Terms of ServicePoliciesPoliciesAcceptable Use PolicySlack SubprocessorsSlack AffiliatesDMCA PolicyMulti-year Accessibility PlanSecuritySecuritySecurity PracticesReport a VulnerabilitySlack CommunitySlack CommunitySlack Community Forum Terms of ServiceArchivesArchivesTerms & Policy ArchivesLast Updated: April 25, 2023The Main Services Agreement and the Slack Supplemental Terms (together, the "Slack Terms”) describe your rights and responsibilities when using our online workplace productivity tools and platform (the “Services”).If you are “Customer”, the Slack Terms govern your access to and use of our Services. If you are being invited to a workspace set up by Customer, the User Terms of Service (the “User Terms”) govern your access to and use of the Services.Please read the Slack Terms carefully because they are a binding agreement between you and us. The Main Services Agreement is available at the following Salesforce link, as Slack is a Salesforce company:Main Services AgreementHere’s a link to the Slack Supplemental Terms:Slack Supplemental TermsLinks to other helpful resources are below, which offer clarifications on Slack’s product functionality, policies, and practices.Additional ResourcesGuide to Slack Data ExportsSlack’s Privacy Policy Slack’s User Terms of Service“Slack’s Approach to Security” whitepaper [PDF]Slack’s Security PageSlack Trust and ComplianceWho is the Customer?Processing InstructionsDowngrade for Non-PaymentPrivacy principles: search, learning, and intelligenceescTry Slack with your team for freeGet startedChange RegionSelecting a different region will change the language and content of slack.com.AmericasLatinoamérica (español)Brasil (português)United States (English)EuropeDeutschland (Deutsch)España (español)France (français)Italia (italiano)United Kingdom (English)Asia Pacific简体中文繁體中文India (English)日本 (日本語)대한민국 (한국어)Change RegionProductProductWatch DemoPricingPaid vs. FreeAccessibilityFeatured ReleasesChangelogStatusWhy Slack?Why Slack?Slack vs. EmailEnterpriseSmall BusinessProductivityTask ManagementScaleTrustFeaturesFeaturesChannelsSlack ConnectWorkflow BuilderMessagingHuddlesCanvasListsClipsApps & IntegrationsFile SharingSlack AIAgentforceEnterprise SearchSecurityEnterprise Key ManagementSlack AtlasSee all featuresSolutionsSolutionsEngineeringITCustomer ServiceSalesProject ManagementMarketingSecurityManufacturing, Auto & EnergyTechnologyMediaFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesSee all solutionsResourcesResourcesHelp CenterWhat’s NewResources LibrarySlack BlogCommunityCustomer StoriesEventsDevelopersPartnersPartner OffersSlack MarketplaceSlack CertifiedRun Effective MeetingsCollaborate ExternallyManage Projects EfficientlyCompanyCompanyAbout UsNewsMedia KitBrand CenterCareersSwag StoreEngineering BlogDesign BlogContact UsDownload SlackPrivacyTermsCookie PreferencesYour Privacy Choices©2025 Slack Technologies, LLC, a Salesforce company. All rights reserved. Various trademarks held by their respective owners. +Skip to main contentFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSearchSign inTalk to salesGet startedGet startedBackFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSign inTalk to salesDownload SlackClose NavigationClose NavigationMain Services AgreementLegal navigationAdditional Terms PagesClose Legal NavigationGetting startedOverviewTermsTermsMain Services AgreementUser Terms of ServiceSlack Supplemental TermsAPI Terms of ServiceSlack Marketplace AgreementSlack Partner Program Terms & ConditionsSlack Developer Program AgreementSlack Brand Terms of ServicePoliciesPoliciesAcceptable Use PolicySlack SubprocessorsSlack AffiliatesDMCA PolicyMulti-year Accessibility PlanSecuritySecuritySecurity PracticesReport a VulnerabilitySlack CommunitySlack CommunitySlack Community Forum Terms of ServiceArchivesArchivesTerms & Policy ArchivesLast Updated: April 25, 2023The Main Services Agreement and the Slack Supplemental Terms (together, the "Slack Terms”) describe your rights and responsibilities when using our online workplace productivity tools and platform (the “Services”).If you are “Customer”, the Slack Terms govern your access to and use of our Services. If you are being invited to a workspace set up by Customer, the User Terms of Service (the “User Terms”) govern your access to and use of the Services.Please read the Slack Terms carefully because they are a binding agreement between you and us. The Main Services Agreement is available at the following Salesforce link, as Slack is a Salesforce company:Main Services AgreementHere’s a link to the Slack Supplemental Terms:Slack Supplemental TermsLinks to other helpful resources are below, which offer clarifications on Slack’s product functionality, policies, and practices.Additional ResourcesGuide to Slack Data ExportsSlack’s Privacy Policy Slack’s User Terms of Service“Slack’s Approach to Security” whitepaper [PDF]Slack’s Security PageSlack Trust and ComplianceWho is the Customer?Processing InstructionsDowngrade for Non-PaymentPrivacy principles: search, learning, and intelligenceescTry Slack with your team for freeGet startedChange RegionSelecting a different region will change the language and content of slack.com.AmericasLatinoamérica (español)Brasil (português)United States (English)EuropeDeutschland (Deutsch)España (español)France (français)Italia (italiano)United Kingdom (English)Asia Pacific简体中文繁體中文India (English)日本 (日本語)대한민국 (한국어)Change RegionProductProductWatch DemoPricingPaid vs. FreeAccessibilityFeatured ReleasesChangelogStatusWhy Slack?Why Slack?Slack vs. EmailEnterpriseSmall BusinessProductivityTask ManagementScaleTrustFeaturesFeaturesChannelsSlack ConnectWorkflow BuilderMessagingHuddlesCanvasListsClipsApps & IntegrationsFile SharingSlack AIAgentforceEnterprise SearchSecurityEnterprise Key ManagementSlack AtlasSee all featuresSolutionsSolutionsEngineeringITCustomer ServiceSalesProject ManagementMarketingSecurityManufacturing, Auto & EnergyTechnologyMediaFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesSee all solutionsResourcesResourcesHelp CenterWhat’s NewResources LibrarySlack BlogCommunityCustomer StoriesEventsDevelopersPartnersPartner OffersSlack MarketplaceSlack CertifiedRun Effective MeetingsCollaborate ExternallyManage Projects EfficientlyCompanyCompanyAbout UsNewsMedia KitBrand CenterCareersSwag StoreEngineering BlogDesign BlogContact UsDownload SlackPrivacyTermsCookie PreferencesYour Privacy Choices©2025 Slack Technologies, LLC, a Salesforce company. All rights reserved. Various trademarks held by their respective owners.

--- Slack – Terms (Before) +++ Slack – Terms (After) @@ -1 +1 @@ -Skip to main contentFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSearchSign inTalk to salesGet startedGet startedBackFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSign inTalk to salesDownload SlackClose NavigationClose NavigationMain Services AgreementLegal navigationAdditional Terms PagesClose Legal NavigationGetting startedOverviewTermsTermsMain Services AgreementUser Terms of ServiceSlack Supplemental TermsAPI Terms of ServiceSlack Marketplace AgreementSlack Partner Program Terms & ConditionsSlack Developer Program AgreementSlack Brand Terms of ServicePoliciesPoliciesAcceptable Use PolicySlack SubprocessorsSlack AffiliatesDMCA PolicyMulti-year Accessibility PlanSecuritySecuritySecurity PracticesReport a VulnerabilitySlack CommunitySlack CommunitySlack Community Forum Terms of ServiceArchivesArchivesTerms & Policy ArchivesLast Updated: April 25, 2023The Main Services Agreement and the Slack Supplemental Terms (together, the "Slack Terms”) describe your rights and responsibilities when using our online workplace productivity tools and platform (the “Services”).If you are “Customer”, the Slack Terms govern your access to and use of our Services. If you are being invited to a workspace set up by Customer, the User Terms of Service (the “User Terms”) govern your access to and use of the Services.Please read the Slack Terms carefully because they are a binding agreement between you and us. The Main Services Agreement is available at the following Salesforce link, as Slack is a Salesforce company:Main Services AgreementHere’s a link to the Slack Supplemental Terms:Slack Supplemental TermsLinks to other helpful resources are below, which offer clarifications on Slack’s product functionality, policies, and practices.Additional ResourcesGuide to Slack Data ExportsSlack’s Privacy Policy Slack’s User Terms of Service“Slack’s Approach to Security” whitepaper [PDF]Slack’s Security PageSlack Trust and ComplianceWho is the Customer?Processing InstructionsDowngrade for Non-PaymentPrivacy principles: search, learning, and intelligenceescTry Slack with your team for freeGet startedChange RegionSelecting a different region will change the language and content of slack.com.AmericasLatinoamérica (español)Brasil (português)United States (English)EuropeDeutschland (Deutsch)España (español)France (français)Italia (italiano)United Kingdom (English)Asia Pacific简体中文繁體中文India (English)日本 (日本語)대한민국 (한국어)Change RegionProductProductWatch DemoPricingPaid vs. FreeAccessibilityFeatured ReleasesChangelogStatusWhy Slack?Why Slack?Slack vs. EmailEnterpriseSmall BusinessProductivityTask ManagementScaleTrustFeaturesFeaturesChannelsSlack ConnectWorkflow BuilderMessagingHuddlesCanvasListsClipsApps & IntegrationsFile SharingSlack AIAgentforceEnterprise SearchSecurityEnterprise Key ManagementSlack AtlasSee all featuresSolutionsSolutionsEngineeringITCustomer ServiceSalesProject ManagementMarketingSecurityManufacturing, Auto & EnergyTechnologyMediaFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesSee all solutionsResourcesResourcesHelp CenterWhat’s NewResources LibrarySlack BlogCommunityCustomer StoriesEventsDevelopersPartnersPartner OffersSlack MarketplaceSlack CertifiedRun Effective MeetingsCollaborate ExternallyManage Projects EfficientlyCompanyCompanyAbout UsNewsMedia KitBrand CenterCareersSwag StoreEngineering BlogDesign BlogContact UsDownload SlackPrivacyTermsCookie PreferencesYour Privacy Choices©2025 Slack Technologies, LLC, a Salesforce company. All rights reserved. Various trademarks held by their respective owners. +Skip to main contentFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSearchSign inGet a demoGet startedGet startedBackFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSign inGet a demoDownload SlackClose NavigationClose NavigationMain Services AgreementLegal navigationAdditional Terms PagesClose Legal NavigationGetting startedOverviewTermsTermsMain Services AgreementUser Terms of ServiceSlack Supplemental TermsAPI Terms of ServiceSlack Marketplace AgreementSlack Partner Program Terms & ConditionsSlack Developer Program AgreementSlack Brand Terms of ServicePoliciesPoliciesAcceptable Use PolicySlack SubprocessorsSlack AffiliatesDMCA PolicyMulti-year Accessibility PlanSecuritySecuritySecurity PracticesReport a VulnerabilitySlack CommunitySlack CommunitySlack Community Forum Terms of ServiceArchivesArchivesTerms & Policy ArchivesLast Updated: April 25, 2023The Main Services Agreement and the Slack Supplemental Terms (together, the "Slack Terms”) describe your rights and responsibilities when using our online workplace productivity tools and platform (the “Services”).If you are “Customer”, the Slack Terms govern your access to and use of our Services. If you are being invited to a workspace set up by Customer, the User Terms of Service (the “User Terms”) govern your access to and use of the Services.Please read the Slack Terms carefully because they are a binding agreement between you and us. The Main Services Agreement is available at the following Salesforce link, as Slack is a Salesforce company:Main Services AgreementHere’s a link to the Slack Supplemental Terms:Slack Supplemental TermsLinks to other helpful resources are below, which offer clarifications on Slack’s product functionality, policies, and practices.Additional ResourcesGuide to Slack Data ExportsSlack’s Privacy Policy Slack’s User Terms of Service“Slack’s Approach to Security” whitepaper [PDF]Slack’s Security PageSlack Trust and ComplianceWho is the Customer?Processing InstructionsDowngrade for Non-PaymentPrivacy principles: search, learning, and intelligenceescTry Slack with your team for freeGet startedChange RegionSelecting a different region will change the language and content of slack.com.AmericasLatinoamérica (español)Brasil (português)United States (English)EuropeDeutschland (Deutsch)España (español)France (français)Italia (italiano)United Kingdom (English)Asia Pacific简体中文繁體中文India (English)日本 (日本語)대한민국 (한국어)Change RegionProductProductWatch DemoPricingPaid vs. FreeAccessibilityFeatured ReleasesChangelogStatusWhy Slack?Why Slack?Slack vs. EmailEnterpriseSmall BusinessProductivityTask ManagementScaleTrustFeaturesFeaturesChannelsSlack ConnectWorkflow BuilderMessagingHuddlesCanvasListsClipsApps & IntegrationsFile SharingSlack AIAgentforceEnterprise SearchSecurityEnterprise Key ManagementSlack AtlasSee all featuresSolutionsSolutionsEngineeringITCustomer ServiceSalesProject ManagementMarketingSecurityManufacturing, Auto & EnergyTechnologyMediaFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesSee all solutionsResourcesResourcesHelp CenterWhat’s NewResources LibrarySlack BlogCommunityCustomer StoriesEventsDevelopersPartnersPartner OffersSlack MarketplaceSlack CertifiedRun Effective MeetingsCollaborate ExternallyManage Projects EfficientlyCompanyCompanyAbout UsNewsMedia KitBrand CenterCareersSwag StoreEngineering BlogDesign BlogContact UsDownload SlackPrivacyTermsCookie PreferencesYour Privacy Choices©2025 Slack Technologies, LLC, a Salesforce company. All rights reserved. Various trademarks held by their respective owners.

--- Slack – Terms (Before) +++ Slack – Terms (After) @@ -1 +1 @@ -Skip to main contentFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSearchSign inGet a demoGet startedGet startedBackFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSign inGet a demoDownload SlackClose NavigationClose NavigationMain Services AgreementLegal navigationAdditional Terms PagesClose Legal NavigationGetting startedOverviewTermsTermsMain Services AgreementUser Terms of ServiceSlack Supplemental TermsAPI Terms of ServiceSlack Marketplace AgreementSlack Partner Program Terms & ConditionsSlack Developer Program AgreementSlack Brand Terms of ServicePoliciesPoliciesAcceptable Use PolicySlack SubprocessorsSlack AffiliatesDMCA PolicyMulti-year Accessibility PlanSecuritySecuritySecurity PracticesReport a VulnerabilitySlack CommunitySlack CommunitySlack Community Forum Terms of ServiceArchivesArchivesTerms & Policy ArchivesLast Updated: April 25, 2023The Main Services Agreement and the Slack Supplemental Terms (together, the "Slack Terms”) describe your rights and responsibilities when using our online workplace productivity tools and platform (the “Services”).If you are “Customer”, the Slack Terms govern your access to and use of our Services. If you are being invited to a workspace set up by Customer, the User Terms of Service (the “User Terms”) govern your access to and use of the Services.Please read the Slack Terms carefully because they are a binding agreement between you and us. The Main Services Agreement is available at the following Salesforce link, as Slack is a Salesforce company:Main Services AgreementHere’s a link to the Slack Supplemental Terms:Slack Supplemental TermsLinks to other helpful resources are below, which offer clarifications on Slack’s product functionality, policies, and practices.Additional ResourcesGuide to Slack Data ExportsSlack’s Privacy Policy Slack’s User Terms of Service“Slack’s Approach to Security” whitepaper [PDF]Slack’s Security PageSlack Trust and ComplianceWho is the Customer?Processing InstructionsDowngrade for Non-PaymentPrivacy principles: search, learning, and intelligenceescTry Slack with your team for freeGet startedChange RegionSelecting a different region will change the language and content of slack.com.AmericasLatinoamérica (español)Brasil (português)United States (English)EuropeDeutschland (Deutsch)España (español)France (français)Italia (italiano)United Kingdom (English)Asia Pacific简体中文繁體中文India (English)日本 (日本語)대한민국 (한국어)Change RegionProductProductWatch DemoPricingPaid vs. FreeAccessibilityFeatured ReleasesChangelogStatusWhy Slack?Why Slack?Slack vs. EmailEnterpriseSmall BusinessProductivityTask ManagementScaleTrustFeaturesFeaturesChannelsSlack ConnectWorkflow BuilderMessagingHuddlesCanvasListsClipsApps & IntegrationsFile SharingSlack AIAgentforceEnterprise SearchSecurityEnterprise Key ManagementSlack AtlasSee all featuresSolutionsSolutionsEngineeringITCustomer ServiceSalesProject ManagementMarketingSecurityManufacturing, Auto & EnergyTechnologyMediaFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesSee all solutionsResourcesResourcesHelp CenterWhat’s NewResources LibrarySlack BlogCommunityCustomer StoriesEventsDevelopersPartnersPartner OffersSlack MarketplaceSlack CertifiedRun Effective MeetingsCollaborate ExternallyManage Projects EfficientlyCompanyCompanyAbout UsNewsMedia KitBrand CenterCareersSwag StoreEngineering BlogDesign BlogContact UsDownload SlackPrivacyTermsCookie PreferencesYour Privacy Choices©2025 Slack Technologies, LLC, a Salesforce company. All rights reserved. Various trademarks held by their respective owners. +Skip to main contentFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSearchSign inTalk to salesGet startedGet startedBackFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSign inTalk to salesDownload SlackClose NavigationClose NavigationMain Services AgreementLegal navigationAdditional Terms PagesClose Legal NavigationGetting startedOverviewTermsTermsMain Services AgreementUser Terms of ServiceSlack Supplemental TermsAPI Terms of ServiceSlack Marketplace AgreementSlack Partner Program Terms & ConditionsSlack Developer Program AgreementSlack Brand Terms of ServicePoliciesPoliciesAcceptable Use PolicySlack SubprocessorsSlack AffiliatesDMCA PolicyMulti-year Accessibility PlanSecuritySecuritySecurity PracticesReport a VulnerabilitySlack CommunitySlack CommunitySlack Community Forum Terms of ServiceArchivesArchivesTerms & Policy ArchivesLast Updated: April 25, 2023The Main Services Agreement and the Slack Supplemental Terms (together, the "Slack Terms”) describe your rights and responsibilities when using our online workplace productivity tools and platform (the “Services”).If you are “Customer”, the Slack Terms govern your access to and use of our Services. If you are being invited to a workspace set up by Customer, the User Terms of Service (the “User Terms”) govern your access to and use of the Services.Please read the Slack Terms carefully because they are a binding agreement between you and us. The Main Services Agreement is available at the following Salesforce link, as Slack is a Salesforce company:Main Services AgreementHere’s a link to the Slack Supplemental Terms:Slack Supplemental TermsLinks to other helpful resources are below, which offer clarifications on Slack’s product functionality, policies, and practices.Additional ResourcesGuide to Slack Data ExportsSlack’s Privacy Policy Slack’s User Terms of Service“Slack’s Approach to Security” whitepaper [PDF]Slack’s Security PageSlack Trust and ComplianceWho is the Customer?Processing InstructionsDowngrade for Non-PaymentPrivacy principles: search, learning, and intelligenceescTry Slack with your team for freeGet startedChange RegionSelecting a different region will change the language and content of slack.com.AmericasLatinoamérica (español)Brasil (português)United States (English)EuropeDeutschland (Deutsch)España (español)France (français)Italia (italiano)United Kingdom (English)Asia Pacific简体中文繁體中文India (English)日本 (日本語)대한민국 (한국어)Change RegionProductProductWatch DemoPricingPaid vs. FreeAccessibilityFeatured ReleasesChangelogStatusWhy Slack?Why Slack?Slack vs. EmailEnterpriseSmall BusinessProductivityTask ManagementScaleTrustFeaturesFeaturesChannelsSlack ConnectWorkflow BuilderMessagingHuddlesCanvasListsClipsApps & IntegrationsFile SharingSlack AIAgentforceEnterprise SearchSecurityEnterprise Key ManagementSlack AtlasSee all featuresSolutionsSolutionsEngineeringITCustomer ServiceSalesProject ManagementMarketingSecurityManufacturing, Auto & EnergyTechnologyMediaFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesSee all solutionsResourcesResourcesHelp CenterWhat’s NewResources LibrarySlack BlogCommunityCustomer StoriesEventsDevelopersPartnersPartner OffersSlack MarketplaceSlack CertifiedRun Effective MeetingsCollaborate ExternallyManage Projects EfficientlyCompanyCompanyAbout UsNewsMedia KitBrand CenterCareersSwag StoreEngineering BlogDesign BlogContact UsDownload SlackPrivacyTermsCookie PreferencesYour Privacy Choices©2025 Slack Technologies, LLC, a Salesforce company. All rights reserved. Various trademarks held by their respective owners.

--- Slack – Terms (Before) +++ Slack – Terms (After) @@ -1 +1 @@ -Skip to main contentFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSearchSign inTalk to salesGet startedGet startedBackFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSign inTalk to salesDownload SlackClose NavigationClose NavigationMain Services AgreementLegal navigationAdditional Terms PagesClose Legal NavigationGetting startedOverviewTermsTermsMain Services AgreementUser Terms of ServiceSlack Supplemental TermsAPI Terms of ServiceSlack Marketplace AgreementSlack Partner Program Terms & ConditionsSlack Developer Program AgreementSlack Brand Terms of ServicePoliciesPoliciesAcceptable Use PolicySlack SubprocessorsSlack AffiliatesDMCA PolicyMulti-year Accessibility PlanSecuritySecuritySecurity PracticesReport a VulnerabilitySlack CommunitySlack CommunitySlack Community Forum Terms of ServiceArchivesArchivesTerms & Policy ArchivesLast Updated: April 25, 2023The Main Services Agreement and the Slack Supplemental Terms (together, the "Slack Terms”) describe your rights and responsibilities when using our online workplace productivity tools and platform (the “Services”).If you are “Customer”, the Slack Terms govern your access to and use of our Services. If you are being invited to a workspace set up by Customer, the User Terms of Service (the “User Terms”) govern your access to and use of the Services.Please read the Slack Terms carefully because they are a binding agreement between you and us. The Main Services Agreement is available at the following Salesforce link, as Slack is a Salesforce company:Main Services AgreementHere’s a link to the Slack Supplemental Terms:Slack Supplemental TermsLinks to other helpful resources are below, which offer clarifications on Slack’s product functionality, policies, and practices.Additional ResourcesGuide to Slack Data ExportsSlack’s Privacy Policy Slack’s User Terms of Service“Slack’s Approach to Security” whitepaper [PDF]Slack’s Security PageSlack Trust and ComplianceWho is the Customer?Processing InstructionsDowngrade for Non-PaymentPrivacy principles: search, learning, and intelligenceescTry Slack with your team for freeGet startedChange RegionSelecting a different region will change the language and content of slack.com.AmericasLatinoamérica (español)Brasil (português)United States (English)EuropeDeutschland (Deutsch)España (español)France (français)Italia (italiano)United Kingdom (English)Asia Pacific简体中文繁體中文India (English)日本 (日本語)대한민국 (한국어)Change RegionProductProductWatch DemoPricingPaid vs. FreeAccessibilityFeatured ReleasesChangelogStatusWhy Slack?Why Slack?Slack vs. EmailEnterpriseSmall BusinessProductivityTask ManagementScaleTrustFeaturesFeaturesChannelsSlack ConnectWorkflow BuilderMessagingHuddlesCanvasListsClipsApps & IntegrationsFile SharingSlack AIAgentforceEnterprise SearchSecurityEnterprise Key ManagementSlack AtlasSee all featuresSolutionsSolutionsEngineeringITCustomer ServiceSalesProject ManagementMarketingSecurityManufacturing, Auto & EnergyTechnologyMediaFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesSee all solutionsResourcesResourcesHelp CenterWhat’s NewResources LibrarySlack BlogCommunityCustomer StoriesEventsDevelopersPartnersPartner OffersSlack MarketplaceSlack CertifiedRun Effective MeetingsCollaborate ExternallyManage Projects EfficientlyCompanyCompanyAbout UsNewsMedia KitBrand CenterCareersSwag StoreEngineering BlogDesign BlogContact UsDownload SlackPrivacyTermsCookie PreferencesYour Privacy Choices©2025 Slack Technologies, LLC, a Salesforce company. All rights reserved. Various trademarks held by their respective owners. +Skip to main contentFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSearchSign inGet a demoGet startedGet startedBackFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSign inGet a demoDownload SlackClose NavigationClose NavigationMain Services AgreementLegal navigationAdditional Terms PagesClose Legal NavigationGetting startedOverviewTermsTermsMain Services AgreementUser Terms of ServiceSlack Supplemental TermsAPI Terms of ServiceSlack Marketplace AgreementSlack Partner Program Terms & ConditionsSlack Developer Program AgreementSlack Brand Terms of ServicePoliciesPoliciesAcceptable Use PolicySlack SubprocessorsSlack AffiliatesDMCA PolicyMulti-year Accessibility PlanSecuritySecuritySecurity PracticesReport a VulnerabilitySlack CommunitySlack CommunitySlack Community Forum Terms of ServiceArchivesArchivesTerms & Policy ArchivesLast Updated: April 25, 2023The Main Services Agreement and the Slack Supplemental Terms (together, the "Slack Terms”) describe your rights and responsibilities when using our online workplace productivity tools and platform (the “Services”).If you are “Customer”, the Slack Terms govern your access to and use of our Services. If you are being invited to a workspace set up by Customer, the User Terms of Service (the “User Terms”) govern your access to and use of the Services.Please read the Slack Terms carefully because they are a binding agreement between you and us. The Main Services Agreement is available at the following Salesforce link, as Slack is a Salesforce company:Main Services AgreementHere’s a link to the Slack Supplemental Terms:Slack Supplemental TermsLinks to other helpful resources are below, which offer clarifications on Slack’s product functionality, policies, and practices.Additional ResourcesGuide to Slack Data ExportsSlack’s Privacy Policy Slack’s User Terms of Service“Slack’s Approach to Security” whitepaper [PDF]Slack’s Security PageSlack Trust and ComplianceWho is the Customer?Processing InstructionsDowngrade for Non-PaymentPrivacy principles: search, learning, and intelligenceescTry Slack with your team for freeGet startedChange RegionSelecting a different region will change the language and content of slack.com.AmericasLatinoamérica (español)Brasil (português)United States (English)EuropeDeutschland (Deutsch)España (español)France (français)Italia (italiano)United Kingdom (English)Asia Pacific简体中文繁體中文India (English)日本 (日本語)대한민국 (한국어)Change RegionProductProductWatch DemoPricingPaid vs. FreeAccessibilityFeatured ReleasesChangelogStatusWhy Slack?Why Slack?Slack vs. EmailEnterpriseSmall BusinessProductivityTask ManagementScaleTrustFeaturesFeaturesChannelsSlack ConnectWorkflow BuilderMessagingHuddlesCanvasListsClipsApps & IntegrationsFile SharingSlack AIAgentforceEnterprise SearchSecurityEnterprise Key ManagementSlack AtlasSee all featuresSolutionsSolutionsEngineeringITCustomer ServiceSalesProject ManagementMarketingSecurityManufacturing, Auto & EnergyTechnologyMediaFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesSee all solutionsResourcesResourcesHelp CenterWhat’s NewResources LibrarySlack BlogCommunityCustomer StoriesEventsDevelopersPartnersPartner OffersSlack MarketplaceSlack CertifiedRun Effective MeetingsCollaborate ExternallyManage Projects EfficientlyCompanyCompanyAbout UsNewsMedia KitBrand CenterCareersSwag StoreEngineering BlogDesign BlogContact UsDownload SlackPrivacyTermsCookie PreferencesYour Privacy Choices©2025 Slack Technologies, LLC, a Salesforce company. All rights reserved. Various trademarks held by their respective owners.

--- Slack – Terms (Before) +++ Slack – Terms (After) @@ -1 +1 @@ -Skip to main contentFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSearchSign inRequest a demoGet startedGet startedBackFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSign inRequest a demoDownload SlackClose NavigationClose NavigationMain Services AgreementLegal navigationAdditional Terms PagesClose Legal NavigationGetting startedOverviewTermsTermsMain Services AgreementUser Terms of ServiceSlack Supplemental TermsAPI Terms of ServiceSlack Marketplace AgreementSlack Partner Program Terms & ConditionsSlack Developer Program AgreementSlack Brand Terms of ServicePoliciesPoliciesAcceptable Use PolicySlack SubprocessorsSlack AffiliatesDMCA PolicyMulti-year Accessibility PlanSecuritySecuritySecurity PracticesReport a VulnerabilitySlack CommunitySlack CommunitySlack Community Forum Terms of ServiceArchivesArchivesTerms & Policy ArchivesLast Updated: April 25, 2023The Main Services Agreement and the Slack Supplemental Terms (together, the "Slack Terms”) describe your rights and responsibilities when using our online workplace productivity tools and platform (the “Services”).If you are “Customer”, the Slack Terms govern your access to and use of our Services. If you are being invited to a workspace set up by Customer, the User Terms of Service (the “User Terms”) govern your access to and use of the Services.Please read the Slack Terms carefully because they are a binding agreement between you and us. The Main Services Agreement is available at the following Salesforce link, as Slack is a Salesforce company:Main Services AgreementHere’s a link to the Slack Supplemental Terms:Slack Supplemental TermsLinks to other helpful resources are below, which offer clarifications on Slack’s product functionality, policies, and practices.Additional ResourcesGuide to Slack Data ExportsSlack’s Privacy Policy Slack’s User Terms of Service“Slack’s Approach to Security” whitepaper [PDF]Slack’s Security PageSlack Trust and ComplianceWho is the Customer?Processing InstructionsDowngrade for Non-PaymentPrivacy principles: search, learning, and intelligenceescTry Slack with your team for freeGet startedChange RegionSelecting a different region will change the language and content of slack.com.AmericasLatinoamérica (español)Brasil (português)United States (English)EuropeDeutschland (Deutsch)España (español)France (français)Italia (italiano)United Kingdom (English)Asia Pacific简体中文繁體中文India (English)日本 (日本語)대한민국 (한국어)Change RegionProductProductWatch DemoPricingPaid vs. FreeAccessibilityFeatured ReleasesChangelogStatusWhy Slack?Why Slack?Slack vs. EmailEnterpriseSmall BusinessProductivityTask ManagementScaleTrustFeaturesFeaturesChannelsSlack ConnectWorkflow BuilderMessagingHuddlesCanvasListsClipsApps & IntegrationsFile SharingSlack AIAgentforceEnterprise SearchSecurityEnterprise Key ManagementSlack AtlasSee all featuresSolutionsSolutionsEngineeringITCustomer ServiceSalesProject ManagementMarketingSecurityManufacturing, Auto & EnergyTechnologyMediaFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesSee all solutionsResourcesResourcesHelp CenterWhat’s NewResources LibrarySlack BlogCommunityCustomer StoriesEventsDevelopersPartnersPartner OffersSlack MarketplaceSlack CertifiedRun Effective MeetingsCollaborate ExternallyManage Projects EfficientlyCompanyCompanyAbout UsNewsMedia KitBrand CenterCareersSwag StoreEngineering BlogDesign BlogContact UsDownload SlackPrivacyTermsCookie PreferencesYour Privacy Choices©2025 Slack Technologies, LLC, a Salesforce company. All rights reserved. Various trademarks held by their respective owners. +Skip to main contentFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSearchSign inTalk to salesGet startedGet startedBackFeaturesCOLLABORATIONChannelsOrganize teams and workSlack ConnectWork with external partnersMessagingChat with your teamHuddlesMeet with audio and videoClipsRecord and share updatesPROJECT MANAGEMENTTemplatesStart any task, fastCanvasCreate rich, flexible docsListsOrganize, track and manage projectsFile SharingBring files to the flow of workPLATFORMAgentic PlatformCustomize, extend, and unify your tech stack in SlackApps & IntegrationsConnect your tools with SlackWorkflow BuilderAutomate everyday tasksINTELLIGENCEAI in SlackSave time and work smarter with powerfully simple AIAgentforceEmpower your whole team with AI-powered agents in SlackEnterprise SearchFind anything, all from a single search barADMIN & SECURITYSecurityProtect data, ensure complianceEnterprise Key ManagementMonitor and revoke accessSlack AtlasDiscover rich profiles and org chartsCRMSalesforce in SlackBring Salesforce into the flow of workWatch demoDownload SlackSlack MarketplaceFind new agents and apps that fit your team’s needs.Browse marketplaceWhat is Slack?Slack vs. EmailAccessibilitySolutionsBY DEPARTMENTEngineeringITCustomer ServiceSalesProject ManagementMarketingHuman ResourcesSecurityBY INDUSTRYManufacturing, Auto & EnergyTechnologyMediaSmall BusinessFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesWatch demoDownload SlackSee all solutionsTEMPLATE GALLERYStart work faster with pre-made templates for every task.See all templatesTask ManagementScaleEngagementTrustEnterpriseResourcesResources LibraryWhat’s NewProduct TourEventsDevelopersPartnersCustomer StoriesCommunitySlack CertifiedBlogSlack MarketplaceWatch demoDownload SlackFEATUREDAI agents are the catalyst for a limitless workforceGet the reportHelp CenterCustomer SupportPricingSign inTalk to salesDownload SlackClose NavigationClose NavigationMain Services AgreementLegal navigationAdditional Terms PagesClose Legal NavigationGetting startedOverviewTermsTermsMain Services AgreementUser Terms of ServiceSlack Supplemental TermsAPI Terms of ServiceSlack Marketplace AgreementSlack Partner Program Terms & ConditionsSlack Developer Program AgreementSlack Brand Terms of ServicePoliciesPoliciesAcceptable Use PolicySlack SubprocessorsSlack AffiliatesDMCA PolicyMulti-year Accessibility PlanSecuritySecuritySecurity PracticesReport a VulnerabilitySlack CommunitySlack CommunitySlack Community Forum Terms of ServiceArchivesArchivesTerms & Policy ArchivesLast Updated: April 25, 2023The Main Services Agreement and the Slack Supplemental Terms (together, the "Slack Terms”) describe your rights and responsibilities when using our online workplace productivity tools and platform (the “Services”).If you are “Customer”, the Slack Terms govern your access to and use of our Services. If you are being invited to a workspace set up by Customer, the User Terms of Service (the “User Terms”) govern your access to and use of the Services.Please read the Slack Terms carefully because they are a binding agreement between you and us. The Main Services Agreement is available at the following Salesforce link, as Slack is a Salesforce company:Main Services AgreementHere’s a link to the Slack Supplemental Terms:Slack Supplemental TermsLinks to other helpful resources are below, which offer clarifications on Slack’s product functionality, policies, and practices.Additional ResourcesGuide to Slack Data ExportsSlack’s Privacy Policy Slack’s User Terms of Service“Slack’s Approach to Security” whitepaper [PDF]Slack’s Security PageSlack Trust and ComplianceWho is the Customer?Processing InstructionsDowngrade for Non-PaymentPrivacy principles: search, learning, and intelligenceescTry Slack with your team for freeGet startedChange RegionSelecting a different region will change the language and content of slack.com.AmericasLatinoamérica (español)Brasil (português)United States (English)EuropeDeutschland (Deutsch)España (español)France (français)Italia (italiano)United Kingdom (English)Asia Pacific简体中文繁體中文India (English)日本 (日本語)대한민국 (한국어)Change RegionProductProductWatch DemoPricingPaid vs. FreeAccessibilityFeatured ReleasesChangelogStatusWhy Slack?Why Slack?Slack vs. EmailEnterpriseSmall BusinessProductivityTask ManagementScaleTrustFeaturesFeaturesChannelsSlack ConnectWorkflow BuilderMessagingHuddlesCanvasListsClipsApps & IntegrationsFile SharingSlack AIAgentforceEnterprise SearchSecurityEnterprise Key ManagementSlack AtlasSee all featuresSolutionsSolutionsEngineeringITCustomer ServiceSalesProject ManagementMarketingSecurityManufacturing, Auto & EnergyTechnologyMediaFinancial ServicesRetailPublic SectorEducationHealth & Life SciencesSee all solutionsResourcesResourcesHelp CenterWhat’s NewResources LibrarySlack BlogCommunityCustomer StoriesEventsDevelopersPartnersPartner OffersSlack MarketplaceSlack CertifiedRun Effective MeetingsCollaborate ExternallyManage Projects EfficientlyCompanyCompanyAbout UsNewsMedia KitBrand CenterCareersSwag StoreEngineering BlogDesign BlogContact UsDownload SlackPrivacyTermsCookie PreferencesYour Privacy Choices©2025 Slack Technologies, LLC, a Salesforce company. All rights reserved. Various trademarks held by their respective owners.